Walser Polar Chevrolet - Service Center

I have never been disappointed in the quality and expertise Every time I call for appointment for my car problems I get immediate service. Good communication and concern over my worry's. I get the sense that th Every time I call for appointment for my car problems I get immediate service. Good communication and concern over my worry's. I get the sense that they want me to be satisfied and safe and have taken the trouble to review all symptoms I can relate. It is very evident in the write up when I get the billing review back that they did in fact listen to all I said in my description of concerns ! They took it to heart and did their best to solve the problem. More

Superb Cusyomer Care My wife and I were traveling in Wisconsin last eek in our 2015 Corvette. I wasn’t sure if I should drive the car or not. It was 3:00 pm on Sat. I had My wife and I were traveling in Wisconsin last eek in our 2015 Corvette. I wasn’t sure if I should drive the car or not. It was 3:00 pm on Sat. I had received a warning message fro Onstar and the check engine light was on. Although the service dept. was closed, I talked to a salesman who sai he would try to contact the Service Mgr on his personal phone and call me back. the salesman returned my call an hour later instructing me on what I should do. On Monday, I contacted Clinton. A Service Advisor. He got the car in right away on Tuesday morning. The problems were fixed and I was relieved to find out that no major damage was done to the car. Bottom line, I greatly appreciate the Sevice Mgr and Clinton for the great Customer service and personal attention both gave to me. This kind of attention is the reason I’ve had my two Corvettes serviced at Piolar for the last 8 years. More

Great service! Personalized friendly service and great waiting room area! Take both my personal car and fleet truck for service here. Fixed a tire pressure warning Personalized friendly service and great waiting room area! Take both my personal car and fleet truck for service here. Fixed a tire pressure warning issue on one tire, and found another problem with another tire they missed, but fixed it for free! More

good deal Jeff Hetrick is a five star service guy...has been for years. Made the appointment and work easy...kept me informed all during the service. If you Jeff Hetrick is a five star service guy...has been for years. Made the appointment and work easy...kept me informed all during the service. If you lose this guy, I am following him to his new place :>) More

Professional courteous and excellent service. Walser Polar has been great to work with and I have purchased a 2016 Colorado and I have served this truck every 5000 miles and am totally satisfied w Walser Polar has been great to work with and I have purchased a 2016 Colorado and I have served this truck every 5000 miles and am totally satisfied with Walser service. More

Frustrating, they dont listen to customers. I went in for an oil change and to have my tires rotated and balenced, i told the guy who took my keys twice! I do not want wheel weights on the outsi I went in for an oil change and to have my tires rotated and balenced, i told the guy who took my keys twice! I do not want wheel weights on the outside of my wheels(this should be standard) aluminum wheels will corode because disimilar metals do that. It was apparently the end of his shift and he tossed the keys to a diffrent guy and told him to do an oil change balance and rotate, and obvuously already forgot about my 2 time request to not have wheel weights on the outer side of my wheels, because I now have weights on the outside of my wheels. Ill drive an extra 15 min. To merit chev from now on because this isnt the first time I have left feeling frustrated. More

Unfriendly staff. Long wait. I was not greeted with friendly manner at all. I had an appointment and the man at the desk did not look up but said “If I start this I am going to ge I was not greeted with friendly manner at all. I had an appointment and the man at the desk did not look up but said “If I start this I am going to get interrupted.” I just had an oil change and tire rotation. It took an hour and a half. My car was sitting out front for a while and no one came to get me as they said they would. So I went out front to pay and the cashier said they just finished. I knew that was not true because I had seen my car sitting there. Then I had to come back in to have them turn off the maintenance light. Not a big deal but I already felt I had been there too long since I was told it would take a hour. More

Oil Change and Tire Rotation Great customer service and friendly employees. Have been going here for years and always happy. They even ran my car through the car wash as a courtes Great customer service and friendly employees. Have been going here for years and always happy. They even ran my car through the car wash as a courtesy! More

Service As usual, everything was done to my satisfaction.and the cookies & pop are a nice touch. I was early & Clinton got me in right away even though they As usual, everything was done to my satisfaction.and the cookies & pop are a nice touch. I was early & Clinton got me in right away even though they seemed really busy. More