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Walser Nissan Wayzata - Service Center

Wayzata, MN

4.5
261 Reviews

261 Reviews of Walser Nissan Wayzata - Service Center

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August 03, 2024

I appreciate this dealership and especially Brandon Kruger who is insightful, thoughtful, considerate, and professional, More

by EBOCK1913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Kruger
Aug 07, 2024 -

Walser Nissan Wayzata responded

Ebock, reviews like this give us motivation and help us ensure we provide high-quality care. We will pass your kinds words on to Brandon and the rest of the team here @ Wayzata Nissan! Thanks again!

July 26, 2024

Always a great experience from the service center to sales. I appreciate being treated as an intelligent consumer. More

by RENEEMPARCHETA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2024 -

Walser Nissan Wayzata responded

Reneemparcheta, we are so pleased you enjoyed your visit to Walser Nissan Wayzata! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 18, 2024

Custome focus, clear and thorough explanations, solid recommendations, and helpful coordination with external providers. Top notch. More

by JAJINMN
Recommend Dealer
Yes
Employees Worked With
Mike Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2024 -

Walser Nissan Wayzata responded

Jajinmn, we are so pleased you enjoyed your visit to Walser Nissan Wayzata! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 17, 2024

The facility was bright and comfortable to wait in. Lots of room to sit sit or gaze out the windows. More

by H-K.HAUGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2024 -

Walser Nissan Wayzata responded

H-k.hauge, we are so pleased you enjoyed your visit to Walser Nissan Wayzata! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 10, 2024

They completely rebuilt it, but didn’t bother with the car wash which makes no sense. Basic service appointments like oil changes. Take well over an hour which is kind of slow. I’ve also been trying to ge More

by g smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Vang
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Midthun
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2024 -

Walser Nissan Wayzata responded

G Smith, thank you for taking the time to leave us feedback about your experience with us.

July 08, 2024

I was able to get in right away and not charged for something that should have been checked when in orignally More

by DOLL.WOLFE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Vang
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2024 -

Walser Nissan Wayzata responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 05, 2024

Easy to set up an appointment and was in and out as expected. Great team over there in wayzata More

by CHRISTIETZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2024 -

Walser Nissan Wayzata responded

Hi Christietz, thank you for taking the time to leave a review for us at Walser Nissan Wayzata. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 05, 2024

This Nissan service department is excellent. Multiple times came to me with options on how to fix the problem after they learned more about the it. Saved me 1/2 of the earlier estimate which was More

by EDUGEEK1GM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2024 -

Walser Nissan Wayzata responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 01, 2024

I dropped my car off for a 7am appointment the next day. The next day when I called at 2pm to check on status I was told the vehicle will be looked at next. I needed my vehicle at 4pm which did not happen. More

by VINCENT.J.SWENSON
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Do not remember
Jul 03, 2024 -

Walser Nissan Wayzata responded

Hey Vincent, as you may be aware we have had some technology issues with some of our partner systems. Unfortunately, it looks like your vehicle got lost in the shuffle. I apologize on behalf of the team here at Wayzata Nissan. Please reach out to me if I can help. Sincerely, Casey Novotny Walser Nissan Wayzata 612-712-1246

June 29, 2024

Over 2 hours for simple oil change. Tech had not shown up that morning. They could have called and knowing it would take longer than usual ask if I would like to reschedule. People have More

by SAF1411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2024 -

Walser Nissan Wayzata responded

Hey Saf, I am sorry we missed the mark for you. Please let me know if we can do anything to help you in the future. We would like the opportunity to show you a better experience on your next visit.

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