Back

Walser Nissan Wayzata - Service Center

Wayzata, MN

4.5
300 Reviews

300 Reviews of Walser Nissan Wayzata - Service Center

Sort by
February 21, 2025

Great service from Kirk. He kept me informed of results and presented clear options for next steps. Kirk was very personable, knowledgeable and responsive. I also like the vi More

by KARENmKOZAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kirk Thoren
Feb 28, 2025 -

Walser Nissan Wayzata responded

Thanks for the five star review! We'll be sure to pass along your comments to Kirk. Hope to see you in for your next service!

February 19, 2025

All was, but when I asked if my tires were all checked for the correct pressure I was told yes. However, when I was driving home I saw that they had not been checked because one tire was still overfilled More

by patrina.hayes91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Vang
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Walser Nissan Wayzata responded

Thank you for the review! We're glad your service went smoothly overall and we'll be sure to share your feedback with the service department.

February 17, 2025

We continue to be very pleased with the customer service we receive, as well as the work done on our vehicle. More

by CCARLSON4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk
Feb 28, 2025 -

Walser Nissan Wayzata responded

We truly appreciate your positive feedback. Our service department is dedicated to providing top-notch care, and it's wonderful to know we continue to exceed your expectations.

February 17, 2025

Mike Vang was very courteous and prompt. He kept me informed as to how the service was being done. I would definitely recommend this service department to any who ask. More

by TSKLAR0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Walser Nissan Wayzata responded

Thank you for taking the time to share your feedback. It's our pleasure to provide exceptional service, and we're happy that you had a positive experience with Mike!

February 09, 2025

All was good, no problems. Nearby so love the service. Need five more words, then one. More

by redehring13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Walser Nissan Wayzata responded

Thanks for taking the time to leave us a review, we appreciate the five stars!

February 09, 2025

Staff is very knowledgeable and very efficient Work was done on time and we were pleased with the job done More

by brian@wecomn.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Vang
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2025 -

Walser Nissan Wayzata responded

Happy to hear we were able to meet your expectations. Thanks for the 5 star review!

February 08, 2025

Bad service , claim courtesy check while they didn’t , phone call expected from service manager never received .. bad More

by marshallstop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Vang
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Walser Nissan Wayzata responded

Marshallstop, we regret to hear that you had this experience with us. We'd like the opportunity to turn your experience around. Please reach out to our service manager at (612)392-6432 at your earliest convenience to discuss how we can turn this experience into a positive one.

February 01, 2025

Received recall work completed in reasonable amount of time. Left auto with them to diagnosis a battery cell problem in High Voltage Drive battery of LEAF SV Plus model under warranty coverage and this d More

by MN Lincoln MKX
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Vang
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2025 -

Walser Nissan Wayzata responded

Mn Lincoln Mkx, we regret to hear that you had this experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (952) 475-3939 at your earliest convenience to discuss how we can turn this experience into a positive one.

January 27, 2025

Fast service! !!! Excellent customer service, cleaner waiting room professional staff, overall the whole experience was excellent More

by qphilipjohn1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2025 -

Walser Nissan Wayzata responded

Thank you for sharing your feedback! As comfy as our waiting area is, we know you don't want to spend a lot of time there so we're happy to hear we were able to get you in and out quickly!

January 25, 2025

I’m very pleased with the work that was done! Everything seems to be working well! More

by deannebeito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Novotny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2025 -

Walser Nissan Wayzata responded

Thanks for the review, we're happy to help anytime!