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Walser Nissan Wayzata - Service Center

Wayzata, MN

4.5
318 Reviews
Call Service Center (612) 426-6995
Today: 7:00 AM - 6:00 PM Closed Now
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318 Reviews of Walser Nissan Wayzata - Service Center

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January 20, 2024

On time courteous comfortable accommodations while waiting pleasant service people detailed explanation of the work done More

by AMARIEDOMINGUEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Novotny
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 21, 2024 -

Walser Nissan Wayzata responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions or concerns, please give us a call. We're always happy to help!

January 20, 2024

It took 2 1/2 hrs to diagnose. Couldn’t fix on this visit. Must come back. You are charginging $650 for a part replacement. Ridiculous. More

by tomjohn8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Casey Novotny
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2024 -

Walser Nissan Wayzata responded

Hey Tom, I am sorry for the time it took to diagnose your vehicle and that the part was not immediately to remedy the problem. If you would like to talk about it please reach out to me. I am happy to see what we could have done differently. Sincerely, Casey Novotny General Manager Walser Nissan Wayzata 612-712-1246

More
January 19, 2024

There was an extended delay in receiving the necessary part. This caused a problem for family visitors but we were saved by use of loaner until repair was completed. More

by EMINMPLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Novotny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike in service dept.
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Jan 21, 2024 -

Walser Nissan Wayzata responded

Thank you again for taking the time to let us know how we did. Apologies on the parts delay. We hope you have a great day! Should you need anything else please reach back out!

January 19, 2024

They need to stop requesting reviews via email, voicemail and sms, this is ridiculous..amen More

by PETERJBUSCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Novotny
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 21, 2024 -

Walser Nissan Wayzata responded

Hey Peter, apologies for the out reach, we are only trying to ensure we have done a good job of taking care of your needs. Should you need anything additional please let me know personally. Sincerely, Casey Novotny General Manager Walser Nissan Wayzata 612-712-1246

January 17, 2024

The process was very easy and they were able to look at my car and fix it quickly and Adam was very helpful! More

by RYANNMORKEN04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Arrigoni
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Jan 21, 2024 -

Walser Nissan Wayzata responded

Hi Ryan, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

January 17, 2024

They get the job done and they are good. I have been going there for a long time . More

by JEFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Novotny
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 21, 2024 -

Walser Nissan Wayzata responded

Jeff, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!

January 16, 2024

Very clean and presentable. Courteous and respectful of my myself and my vehicle. I highly recommend. More

by PRESTINECONCEPTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Novotny
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 21, 2024 -

Walser Nissan Wayzata responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to see you soon!

January 16, 2024

I always get excellent service from whoever I deal with. I will continue to lease vehicles from them and recommend them to friends and family. More

by CLINDSAY31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Novotny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Walser Nissan Wayzata responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

January 14, 2024

The service rep did a great job communicating the issues related to my vehicle. The waiting area was a good location for me to work while I waited. More

by JEMALPBS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Novotny
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2024 -

Walser Nissan Wayzata responded

Hi Jemalpbs! We're so happy we were able to help you out! We look forward to your next visit! Take care!

January 13, 2024

Mike was very helpful in working with Nissan and the dealership to get a defective battery replaced. More

by N.ANDERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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Jan 16, 2024 -

Walser Nissan Wayzata responded

Hi N.anderson, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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