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299 Reviews of Walser Nissan Wayzata - Service Center
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Verified Customer
March 02, 2025
Took my leaf in because the heater blew cold air sometimes. They couldn’t fix it- apparently a yet unavailable software patch is needed. I haven’t heard back about when they might be able to fix i sometimes. They couldn’t fix it- apparently a yet unavailable software patch is needed. I haven’t heard back about when they might be able to fix it. It’s been a cold winter. I would appreciate hearing from them about what to expect. More
by monan6874
Employees Worked With
February 28, 2025
Excellent service department. Their tech, Jack, took the time to explain what's going with my car and provided solid advice on what service was necessary. One of the best servic Their tech, Jack, took the time to explain what's going with my car and provided solid advice on what service was necessary. One of the best service shops in town. More
by reactor
February 28, 2025
Had my oil changed and tires rotated. My oil setting was not reset, nor did I get a new sticker on my window, so I had caution lights on and message to oil message. had to return to deale My oil setting was not reset, nor did I get a new sticker on my window, so I had caution lights on and message to oil message. had to return to dealer and wait 45 minutes to correct what should have been done the 1st time. Not happy wasting 11/2 hrs of my time. More
by marlarson32
Employees Worked With
Other Employees :
service garage I don't have persons name with me that did the work.
February 26, 2025
Always good service, getting me in and out. Staff very helpful in the service department. Staff very helpful in the service department. More
by petersen.janet1955
February 23, 2025
No nonsense. Appreciate the video of the parts that were broken and the repair. They should have loaners. That said they offered to pay for Uber. Appreciate the video of the parts that were broken and the repair. They should have loaners. That said they offered to pay for Uber. More
by dougherty11
Employees Worked With
February 22, 2025
In for heater repair - took a week to get the part. Seems to be a problem with Leaf. Still an ongoing issue - never know whether we will have heat or not. Supposedly waiting on a software update??? Seems to be a problem with Leaf. Still an ongoing issue - never know whether we will have heat or not. Supposedly waiting on a software update??? Escalated the situation and trying to get a satisfactory conclusion from Nissan USA, but that is proving very frustrating. More
by SIMONMAC
Employees Worked With
February 21, 2025
Great service from Kirk. He kept me informed of results and presented clear options for next steps. Kirk was very personable, knowledgeable and responsive. I also like the vi He kept me informed of results and presented clear options for next steps. Kirk was very personable, knowledgeable and responsive. I also like the video of my car being serviced- very helpful! More
by KARENmKOZAK
