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Walser Nissan Wayzata - Service Center

Wayzata, MN

4.5
254 Reviews

254 Reviews of Walser Nissan Wayzata - Service Center

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November 16, 2024

Nice clean building with friendly people. Work on my car was done in due time. I’ve been a customer there for many many years and have no complaints. More

by J9.NEUMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t know anyone by name.
Nov 21, 2024 -

Walser Nissan Wayzata responded

J9.neuman, we are so pleased you enjoyed your visit to Walser Nissan Wayzata! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 14, 2024

Annoyed beyond words. Bought a car, they overcharged me, told me the fund will be back in 5 days or so. That didn’t happen. I texted them to let them know, and they said t More

by Ao
Recommend Dealer
No
Employees Worked With
Mike Vang
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Walser Nissan Wayzata responded

Ao, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Please call me if I can be of assistance in any way. Sincerely, Casey Novotny General Manager Walser Nissan Wayzata 612-712-1246

November 13, 2024

Eric Tiller and the team at Waler Nissan Wayzata were amazing. Got my car in, gave me a loaner and I went on my way. Car was completed, clean and ready to go at the end of the day. More

by DRIZNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Walser Nissan Wayzata responded

Drizner, we are so pleased you enjoyed your visit to Walser Nissan Wayzata! Thank you again for the great review!

November 10, 2024

Service was prompt and done in a timely fashion. I was kept informed when parts arrived and when the work was completed. More

by BSWEENEY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Walser Nissan Wayzata responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 08, 2024

I received amazing customer service on the repair of my vehicle. Eric, the service manager went above and beyond. He treated me like family More

by ROBERTANORDAHL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Vang
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric the service manager
Nov 11, 2024 -

Walser Nissan Wayzata responded

Robert, reviews like this give us motivation and help us ensure we provide high-quality care. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 07, 2024

They got me in on short notice as I forgot to schedule an appointment and desperately needed an oil change. More

by MARNA1947
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Walser Nissan Wayzata responded

Hi Marna1947, thank you for taking the time to leave a review for us at Walser Nissan Wayzata. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 07, 2024

Mike was amazing, and the service was excellent. They got me in early, even before my appointment time, and kept me very well apprised of the service being performed on my car. They recommended free More

by JESS.SKOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Walser Nissan Wayzata responded

Hi Jess, thank you for taking the time to leave a review for us at Walser Nissan Wayzata. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 04, 2024

Service inspection video interesting but hardly essential. Long wait for this early arrival client for simple oil change and courtesy overview. I’m sure my service guy did a good job, but absolutel More

by CHASGRIBBS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Vang
3.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2024

Service was prompt and done in a timely fashion. I was kept informed when parts arrived and when the work was completed. More

by hoopsapshack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Vang
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Walser Nissan Wayzata responded

Hoopsapshack, thank you for taking the time to leave us feedback about your experience with us.

November 02, 2024

Apparently they could t diagnose my issue and without my permission they cleared the code making it difficult for the next dealership that did diagnose my issue to not be able to claim it under the warrant More

by Evans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Vang
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Walser Nissan Wayzata responded

Hi there, I would like to get some more details about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at 651-392-6432 when you have a chance. Thank you, and we look forward to hearing from you.

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