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Walser Nissan Wayzata - Service Center

Wayzata, MN

4.5
281 Reviews

281 Reviews of Walser Nissan Wayzata - Service Center

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February 21, 2025

Great service from Kirk. He kept me informed of results and presented clear options for next steps. Kirk was very personable, knowledgeable and responsive. I also like the vi More

by KARENmKOZAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kirk Thoren
February 19, 2025

All was, but when I asked if my tires were all checked for the correct pressure I was told yes. However, when I was driving home I saw that they had not been checked because one tire was still overfilled More

by patrina.hayes91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Vang
3.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2025

We continue to be very pleased with the customer service we receive, as well as the work done on our vehicle. More

by CCARLSON4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk
February 17, 2025

Mike Vang was very courteous and prompt. He kept me informed as to how the service was being done. I would definitely recommend this service department to any who ask. More

by TSKLAR0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2025

All was good, no problems. Nearby so love the service. Need five more words, then one. More

by redehring13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2025

Staff is very knowledgeable and very efficient Work was done on time and we were pleased with the job done More

by brian@wecomn.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Vang
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2025

Bad service , claim courtesy check while they didn’t , phone call expected from service manager never received .. bad More

by marshallstop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Vang
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Walser Nissan Wayzata responded

Marshallstop, we regret to hear that you had this experience with us. We'd like the opportunity to turn your experience around. Please reach out to our service manager at (612)392-6432 at your earliest convenience to discuss how we can turn this experience into a positive one.

February 01, 2025

Received recall work completed in reasonable amount of time. Left auto with them to diagnosis a battery cell problem in High Voltage Drive battery of LEAF SV Plus model under warranty coverage and this d More

by MN Lincoln MKX
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Vang
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2025 -

Walser Nissan Wayzata responded

Mn Lincoln Mkx, we regret to hear that you had this experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (952) 475-3939 at your earliest convenience to discuss how we can turn this experience into a positive one.

January 27, 2025

Fast service! !!! Excellent customer service, cleaner waiting room professional staff, overall the whole experience was excellent More

by qphilipjohn1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2025

I’m very pleased with the work that was done! Everything seems to be working well! More

by deannebeito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Novotny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
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