Walser Nissan Coon Rapids - Service Center

I purchased a 6 service special when we bought our Honda only to find out that the 6 services weren’t 6 oil changes but 2 oil changes, 2 tire rotation and 2 inspections. NONE of this was explained this way only to find out that the 6 services weren’t 6 oil changes but 2 oil changes, 2 tire rotation and 2 inspections. NONE of this was explained this way and when I called about it the service manager apologized for the miscommunication and hinted that he was hired to fix problems they were having do to past issues. I never would have paid for the oil services if I had known that it was a 2-2-2 ! The way I found out about the whole situation was when I brought the car in for a 3 rd oil change on my service agreement ( which by the way I told them it was a part of the service agreement) I was informed that the policy only covered 2 oil changes, I would have liked to know that before they already did my oil change!!! So I won’t be buying or having service work done with Walser again More

I asked for the car to be looked over for warranty work and all that was replaced was wheel barrings on 1 side. Couple days later went to replace front brakes ourselves and found the control arm boots are and all that was replaced was wheel barrings on 1 side. Couple days later went to replace front brakes ourselves and found the control arm boots are garbage but nobody said anything about it. How am I supposed to put on new tires with bad control arms and possibly other parts that were not checked. This was a huge waste of my time and money. More

Of my vehicles that I've had serviced at Walser, I have never had a problem with the service department. They are upfront with me about costs and the amount of time to service my vehicles. They do great wo never had a problem with the service department. They are upfront with me about costs and the amount of time to service my vehicles. They do great work! More

Very happy with my service and technician Mark McCumber is awesome. Always pleasant to deal with. is awesome. Always pleasant to deal with. More

Service was prompt, and thorough, greeter was friendly, waiting room was clean and bright. Happy customer. waiting room was clean and bright. Happy customer. More

Very good service. Kept me informed as to what was happening. Great communication And explanation Kept me informed as to what was happening. Great communication And explanation More

Great customer service. The Tech who handled the check-in and check-out process was friendly & knowledgable. The Tech who handled the check-in and check-out process was friendly & knowledgable. More

Was a little disappointed that the nail/screw in my tire was unpatchable since it is a lease and I turn it in within the next 2 months and I had to put all 4 new tires on it. But Lori, is always informative was unpatchable since it is a lease and I turn it in within the next 2 months and I had to put all 4 new tires on it. But Lori, is always informative and helpful. More

As always the service advisers did a great job as well as the service technicians. the service technicians. More

Great, quick, professional service. I won’t hesitate to return with all my car needs. I won’t hesitate to return with all my car needs. More