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Walser Nissan Burnsville - Service Center

Burnsville, MN

4.6
321 Reviews

321 Reviews of Walser Nissan Burnsville - Service Center

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January 07, 2024

Eric is the best. Feel very good about the service I get. I believe in his justment for the services I need. More

by theresawshepherd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric olson ,he is the best.
Jan 13, 2024 -

Walser Nissan Burnsville responded

Thank you for the review. We agree that Eric is the best!

January 06, 2024

Great customer service, very professional and respectful. Not pushy. Service was completed in the timeframe they said it would be. More

by LYNNHAYEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
Jan 13, 2024 -

Walser Nissan Burnsville responded

Lynnhayek, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Walser Nissan Burnsville.

January 06, 2024

A long-term customer, I am now treated without any regard to my previous 12 years of partnership More

by TRAJFAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin
Jan 13, 2024 -

Walser Nissan Burnsville responded

Thank you for letting us know about your recent visit to Walser Nissan Burnsville. If you could provide more details of your visit we would be happy to address any issues. We value all of our customers.

January 05, 2024

Normally the service dept. is on the ball, but in this instance, I was really disappointed because I had been waiting for a new door seal(s) for over a year and each time I sto More

by ncalvelage
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Andrew Cassada, service advisor
Jan 13, 2024 -

Walser Nissan Burnsville responded

Hello Ncalvelage, we appreciate you taking the time to leave us this feedback. We are sorry for the delay. Thank you for giving us another chance.

January 05, 2024

Always have had good service here, very happy with this dealership. I would recommend them More

by BBTETER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Mazanec
Jan 13, 2024 -

Walser Nissan Burnsville responded

Bbteter, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Walser Nissan Burnsville.

January 05, 2024

Pleasant and communicative staff. Nice customer waiting area. Great coffee. Texted video of service checks - nice! More

by Kevin Dinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conner Wheelock
Jan 13, 2024 -

Walser Nissan Burnsville responded

Kevin, we are glad you are happy with your Service and our amenities. We appreciate the review.

January 04, 2024

When I arrived they told me what they were going to do and how long it would take and what it would cost ($0). Everything the said was true. Very convenient. More

by DJOROBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis Livingston
Jan 13, 2024 -

Walser Nissan Burnsville responded

Djorober, we are so happy you had such a positive experience!

January 03, 2024

I was pleased to be able to get in quickly with short notice and when i arrived was greeted by someone promptly and professionally. The repairs were done quicker than expected and the staff was very fri More

by DELLERTSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unfortunately, I don't remember the person's name. A shame because he was wonderful.
Jan 13, 2024 -

Walser Nissan Burnsville responded

We appreciate your positive review about your recent experience with us!

January 03, 2024

Excellent service. In addition to the scheduled service, all recalls were reviewed and properly installed. More

by DBIRR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No names recalled
Jan 13, 2024 -

Walser Nissan Burnsville responded

We are thrilled to know you had excellent service completed at Walser Nissan, thank you for letting us know!

January 03, 2024

The Caliper job got done in a reasonable time. They had to get the part from another store. More

by gab_06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Wheelock
Jan 13, 2024 -

Walser Nissan Burnsville responded

Thank you for sharing your thoughts on your recent Service Experience. We appreciate it!

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