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Walser Nissan Burnsville - Service Center

Burnsville, MN

4.6
321 Reviews

321 Reviews of Walser Nissan Burnsville - Service Center

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January 24, 2024

I’ve leased 3 cars from Walser because of its no haggling price and the service I have received. More

by DZIKIJOHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Narin
Jan 27, 2024 -

Walser Nissan Burnsville responded

Thank you for your loyalty over the years, we appreciate it!

January 23, 2024

Great service from Grant when I dropped it off and Frank when picked it up! The whole team is great as is their service manager Eric. I really appreciate their honesty and great customer service. Thanks fo More

by TAMMY.MINAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant, Frank
Jan 27, 2024 -

Walser Nissan Burnsville responded

Tammy, we're happy you found our staff to be so supportive during your experience here at Walser Nissan Burnsville. Thank you!

January 22, 2024

Fast, friendly, polite, professional service. Kevin kept me informed of the work progress. I am very pleased with the overall Nissan experience. More

by John Boehm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Jan 23, 2024 -

Walser Nissan Burnsville responded

Thank you John for the 5 star review of your Service Experience with Walser Nissan!

January 21, 2024

Fast and friendly service, a good experience. Very nice waiting area. Nice to see a video of the service done More

by VIKINGS8629
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant
Jan 23, 2024 -

Walser Nissan Burnsville responded

Thank you, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Walser Nissan Burnsville.

January 20, 2024

Very friendly, fast service service. Knowledgeable advisors, and comfortable waiting area with multiple refreshment option. More

by DARIN4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Jan 23, 2024 -

Walser Nissan Burnsville responded

We appreciate your positive review about your recent experience with us!

January 18, 2024

I have a high pitch noise coming from the right front wheel area, which they said they heard when driving vehicle. In response they tightened a head lamp fixture, come on! The noise is still there and no More

by GCAHILL39
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
F. Livingston
Jan 19, 2024 -

Walser Nissan Burnsville responded

Eugene ,we apologize that your vehicle was not repaired as you had expected. Our Service Manager will reach out to you to assist with the repair.

January 17, 2024

Always fast and convenient. They thoroughly check my car and fill fluids. Even a car wash if it’s not too cold. Employees are great! More

by JONO52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry. I don’t know
Jan 19, 2024 -

Walser Nissan Burnsville responded

Hello, thanks for your praise and kind comments about our team.

January 16, 2024

Good experience. Good communication among the staff and seemed to be quick time at the service center More

by SHAWNHEISLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant
Jan 18, 2024 -

Walser Nissan Burnsville responded

Thank you for sharing your recent service experience with us. We are happy we met your expectations,

January 16, 2024

I purchased a car battery and installed at the dealership last year. It has problem to start my car and I need to jump start everyday. However, the service rep doesn't think there is a problem with the batte More

by MWONG99_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Forgot
Jan 18, 2024 -

Walser Nissan Burnsville responded

Hi Mwong99_2000, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Our Service Manager will be reaching out to you soon.

January 15, 2024

Service was great except they said they would honor my oil change coupon at a certain price, then charged me almost double. More

by JANE.MEIDL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
Jan 18, 2024 -

Walser Nissan Burnsville responded

Jane, thank you for sharing your recent service experience. We apologize that there was some miscommunication. Our Service Manger will reach out and assist with a resolution.

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