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Walser Nissan Burnsville - Service Center

Burnsville, MN

4.6
321 Reviews
Call Service Center (612) 395-4999

321 Reviews of Walser Nissan Burnsville - Service Center

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February 20, 2024

Very friendly service staff. they always take great care of me. Love that I can drop off the car with no Appt for a oil change. More

by JBACH2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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Feb 21, 2024 -

Walser Nissan Burnsville responded

We appreciate your positive review about your recent Service experience with us!

February 15, 2024

Everything was good. Loved the video of the checks being done. Tech explained all of the issues and told me how the fixed them. More

by MUNI_TIME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot. Sorry. He was great.
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Feb 23, 2024 -

Walser Nissan Burnsville responded

Muni_time, we are so happy to read such a great review about Walser Nissan Burnsville! Thank you!

February 13, 2024

Pleasant and informative! I appreciate the positive in the service I received and hope it continues as I continue to utilize their services! More

by DARNORDWALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler,grant
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Feb 16, 2024 -

Walser Nissan Burnsville responded

Hello there, thank you so much for your positive comments about Walser Nissan Burnsville!

February 13, 2024

Always satisfied when bringing my car to Walser Nissan in Burnsville. My advisor, Frank Livingston, kept me in the know during my service and got my car washed for me, too. The shop is very clean and so More

by DEBSPAWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Livingston
Report | Print
Feb 16, 2024 -

Walser Nissan Burnsville responded

Hi Deb, we are very happy to have provided you with such a positive experience! Our Service Advisors are some of the best and it is wonderful that you validated this. Thank you for the 5 star review.

February 13, 2024

Took good care of my daughter and her car. She was completely satisfied with the service department More

by BRIAN@ASYLUMCYCLE.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure
Report | Print
Feb 16, 2024 -

Walser Nissan Burnsville responded

Hi Brian, we are very happy to have provided your daughter with such a positive service experience!

February 11, 2024

All was good as I expected. Good job . What more do I need to say More

by MMARCELLUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
Feb 12, 2024 -

Walser Nissan Burnsville responded

Mmarcellus, we strive for 100% satisfaction, and it is great to see you had a positive service experience at Walser Nissan Burnsville.

February 08, 2024

Very quick, professional customer service…Arrived early was no problem at all. Great service! Thank you!!! More

by CABRAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant
Report | Print
Feb 10, 2024 -

Walser Nissan Burnsville responded

Thank you again for taking the time to let us know how your recent Service visit was, we appreciate it! We hope you have a great day!

February 08, 2024

I bought my Xterra in 2009 when I lived 10 minutes away. I now live 40 minutes away and still take it to Walser Nissan. Hands down the best customer service I’ve ever experienced from a dealership. Never More

by todsl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Livingston
Report | Print
Feb 10, 2024 -

Walser Nissan Burnsville responded

Todsl, reviews like this give us motivation and help us ensure we provide high-quality care. We appreciate your loyalty & trusting us with your vehicle! Have a great day!

January 31, 2024

Not very clear on my my options,didn't fix trim piece after car wash. Over priced More

by DM.CALLANAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Report | Print
Feb 03, 2024 -

Walser Nissan Burnsville responded

Hi Dan, we really appreciate you taking the time to share your feedback with us. We're sorry to hear that your experience didn't meet your expectations this time. We understand that older vehicles like yours, with 161k mileage, might require more frequent repairs. Nonetheless, we take pride in our team of Service Technicians and Service Advisors, who together have over 100 years of experience in this store, specifically with Nissan vehicles. We apologize if the repair costs came as a surprise to you and encourage our customers to discuss any concerns about pricing before moving forward with the work. It's unfortunate to hear about the trim issue in our car wash, but please rest assured that we continually strive to improve our services, and we're excited to let you know that a new car wash bay is coming within the next year! Please don't hesitate to get in touch with us if you have any concerns in the future, as we value your feedback and are always looking to improve our customer experience. We hope to see you again soon!

January 29, 2024

The service team did a wonderful job. I do appreciate your support and expertise. Thank you Eric and your wonderful team More

by NTIGEORGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Report | Print
Jan 29, 2024 -

Walser Nissan Burnsville responded

Thank you George for the kind words. We really appreciate your loyalty!

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