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Walser Nissan Burnsville - Service Center

Burnsville, MN

4.6
321 Reviews

321 Reviews of Walser Nissan Burnsville - Service Center

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June 02, 2024

Great job as always thanks Walser for your professional customer service ! Grateful to have gotten my car here More

by LISASHYS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
June 02, 2024

Communication was horrible, poor service department, had some stuff fixed on a truck I bought, called to tell me it was ready to pickup so I drove an hour to get it and it wasn’t fixed More

by BRANDONRUUD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric, Jared, Dylan
Jun 04, 2024 -

Walser Nissan Burnsville responded

Hi Brandonruud, we regret your most recent visit with us was not up to the standards we strive for. There was some communication issues as the vehicle you purchased was a Ford & we wanted to make sure it was fixed correctly. We do not own a Ford dealership so we rely on them to assist us in matters like this. Our communication could’ve been better with you, we sincerely apologize for any inconvenience.

June 02, 2024

Easy to schedule online. It was convenient to get it in based on my schedule since they provided me with a ride to and from work. Timely communication from my service advisor More

by JRUGLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Cassada
Jun 04, 2024 -

Walser Nissan Burnsville responded

Jessica, we are thankful for your loyalty and we appreciate your feedback!

June 02, 2024

Walser Nissan Burnsville is always helpful and communicative. Being able to have a loaner while the car is being worked on is great. They also do a fantastic job working with my third party warran More

by NVHUTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Mazenac
Jun 04, 2024 -

Walser Nissan Burnsville responded

Nvhuth, we are so glad we could help! Thank you for the great comments & the 5 star review!

May 28, 2024

Without fail the service is both punctual and professional, it is great to have a trusting relationship like this! More

by TMCDONAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry, cannot remember
May 30, 2024 -

Walser Nissan Burnsville responded

Tmcdonal, we really appreciate your positive review!

Jun 08, 2024 -

Walser Nissan Burnsville responded

Tmcdonal, thank you so much for your high rating! We appreciate you trusting us with your vehicle maintenance.

May 27, 2024

Courteous, knowledgeable, very professional, reliable, get the job done the first time and you leave with a lean vehicle More

by DPTONIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xxxxxxxxx
May 31, 2024 -

Walser Nissan Burnsville responded

Dptonia, thank you so much for the positive review!

May 27, 2024

I came to dealership for my car brakes making noise, my car brakes are still making noise. I am bringing the car back tomorrow. More

by HIOMAR175
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
May 31, 2024 -

Walser Nissan Burnsville responded

Hiomar175, thank you for taking the time to leave us feedback about your experience with us.

May 26, 2024

Love going to the Nissan dealer and love the videos of the underneath of my vehicle. They always treat me right. More

by LISAJWANGEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
May 27, 2024 -

Walser Nissan Burnsville responded

Lisa, we really appreciate your feedback! And we are glad you enjoyed the video of what your technician sees when maintaining your vehicle.

May 26, 2024

I appreciate the customer service the team at Walser Nissan provides to their clientele every time I visit. More

by DDUCHENEDIVAS
Recommend Dealer
Yes
Employees Worked With
I don't recall who the people were
May 28, 2024 -

Walser Nissan Burnsville responded

Hello Dduchenedivas, thank you; we appreciate your feedback!

May 26, 2024

I very much appreciate this dealership, and will continue to choose Walser, if possible. As an older woman, I have always been treated with courtesy and respect. At my last visit, my representative, Kevin, More

by JANEBHARRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
May 28, 2024 -

Walser Nissan Burnsville responded

Janebharris, thank you for your kind review; we are happy to pass along your comments to the team here at Walser Nissan Burnsville! We really appreciate your loyalty.

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