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Walser Nissan Burnsville - Service Center

Burnsville, MN

4.5
397 Reviews

397 Reviews of Walser Nissan Burnsville - Service Center

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June 10, 2025

I love getting my oil change there right when I get there they start the iol change review everything that they did and then I'm out the door. More

by tonyhennen67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Lammle
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2025

Kevin was great. Everything was completed in a timely matter and communication was great. Thanks! More

by Jat22295
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Mazanec
June 07, 2025

Extremely helpful and quick with addressing my requests. They respond to both emails and calls without any hesitation. I'm looking forward to keep doing business with them. More

by alame.karim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Lammle
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2025

Great fast service. Updated me as the services was completed. Would 100% recommend. Thank you for great service. More

by Brent Mashia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Lammle
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2025

They amazing customer, which is really good for the business. I love how I’ve been treated and respect. More

by Ahmed_w_88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Lammle
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2025

Nice place, quick and easy. I love that they wash the car too! Need to improve on vacuuming if possible, very minor but wasn't done completely. If possible remove the mats, More

by ggold82557
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Lammle
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025

Sales and finance were great. Service ripped my carpet. I went with a perfect backseat carpet, picked up with a giant rip. They claim they did not do it, but it did not rip itself More

by stephanieweatherley8
Recommend Dealer
No
Employees Worked With
Khadar
Jun 04, 2025 -

Walser Nissan Burnsville responded

Thank you for the review. I am happy to hear that the purchase went great for your vehicle. We do not have any record of working on anything that required us to touch the carpet or even be in that area of the vehicle which is why the team is confident that we did not damage the carpet. I would however love to look at the carpet with you and see if we have a solution for repair. Please call Jason Loechler, General Manager, at 952-435-9437.

Jun 07, 2025 -

stephanieweatherley8 responded

I already sent a picture previously to service. Like I said, no one is going to admit fault. All I know is my carpet was not ripped when I dropped car off. Was ripped when I picked it up.

Jun 07, 2025 -

stephanieweatherley8 responded

I do not think it was intentional. But it really sucks.

May 29, 2025

Was told initially that appointment would takena little longer due to needing additional parts, would be done by lunchtime the following day. Wasnt done until about 500pm. Went to pick up and van kept st More

by JUSTIN.LOESCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Did not work with anyone in sales, only in service
Jun 02, 2025 -

Walser Nissan Burnsville responded

I am so sorry that we did not take care of you and your vehicle properly. Please give me a call so I can work with you on getting your vehicle and figure out what needs to be done to resolve your current issue. Jason Loechler, General Manager 612-221-3383

May 28, 2025

Frank does an excellent job and provides the best customer service. I will always come back for service. More

by jefinch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
Jun 02, 2025 -

Walser Nissan Burnsville responded

We're so glad that we were able to go above and beyond your expectations!

May 27, 2025

The Dealership was sterile and things that they done however, they didn’t have the part to successfully fix the problem More

by kevin.booher71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Lammle
3.0
This rating includes all reviews, with more weight given to recent reviews.
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