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Walser Nissan Burnsville - Service Center

Burnsville, MN

4.6
380 Reviews

380 Reviews of Walser Nissan Burnsville - Service Center

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May 14, 2025

Very friendly. Our salesperson Olivia was great. She had a lot of knowledge about the vehicle we bought. I would recommend her to anyone buying a car. More

by gdinnel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Lammle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Olivia in sales
May 10, 2025

Great service. Courteous and helpful staff. Reasonable prices. Flexible appointment scheduling. I love this place. More

by MICHLLYNN5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew casada
May 12, 2025 -

Walser Nissan Burnsville responded

We're happy to hear you had such a positive experience with our team! Thank you so much for sharing.

May 07, 2025

I always get great service when I go to Burnsville Nissan. I’ve never felt like they try to take advantage of me being a woman bringing in my car and they are always great at letting me know if someth More

by jamie.schmitt82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
May 12, 2025 -

Walser Nissan Burnsville responded

Thank you so much for your high rating!

May 07, 2025

Got taken advantage of. Make sure this gets published!! 20+ year customer and will never go back. More

by d.baker17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Randy Lammle
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2025 -

Walser Nissan Burnsville responded

I understand that you feel that we should have charged you less due to the technician finishing faster than anticipated however the agreed upon estimate was honored the same as it would of been if it would have taken longer then anticipated. We use professional industry standard guides when determining the amount we should charge so this is a very standard process. If you would like to discuss further please feel free to give me a call at 952-435-9437. Jason Loechler, GM

May 07, 2025

I had a issue with my jeep wrangler istrument cluster. which I purcjased ìn March 2024 from Walser. Alexandria Jeep dealer could notbe fixed. It sat in alexandria for 2 ,months and they said it could not b More

by bjohnson740
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew C and Sales manager
May 12, 2025 -

Walser Nissan Burnsville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 05, 2025

Not great communication . and no clear solution for questions. I went from low to high level but there is nothing changed. More

by teferye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Randy Lammle
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025 -

Walser Nissan Burnsville responded

I am so sorry to hear that you did not receive the communication you deserve. I would really like to learn more so if you could please give me a call at 952-435-5550 so I can get more details in the hopes to do better in the future. Jason Loechler, General Manager.

May 01, 2025

I have purchased several vehicles from Walser Nissan and have had all of them serviced there. Sales and service staff are top-notch and trustworthy. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Lammle
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025 -

Walser Nissan Burnsville responded

John, thank you for the high star rating!

April 28, 2025

I have serviced my car here from the time I bought it, and have always been happy with the service and the people who work here. Thank you to them all. More

by LOOHOO53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Lammle
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2025 -

Walser Nissan Burnsville responded

Thank you so much for the positive review!

April 27, 2025

Excellent, caring service. A mechanic sends you a video of your car while you wait and explains exactly what needs to be done and what they will work on - this is such a help i More

by SB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Lammle
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2025 -

Walser Nissan Burnsville responded

Thank you so much for the positive review!

April 27, 2025

Sales person very helpful finding slightly used SUV I wanted. Negotiations for price disappointing as the trade in value was low balled compared to prior estimates, and made the process more stressful. T More

by JKENYON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Saewert
May 04, 2025 -

Walser Nissan Burnsville responded

Thank you so much for your high rating!

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