Walser Nissan Burnsville

If I could give them a zero star review I would. Dan rescheduled the manager is an xxxxxxx and piece of xxxx manager. I could of died when my wheel fell off and they were the only ones to touch my t Dan rescheduled the manager is an xxxxxxx and piece of xxxx manager. I could of died when my wheel fell off and they were the only ones to touch my tires take them on and off 30 days ago. They overtightened my lugs nut and 30 days later all the bolts sheared off and tire fell off and damaged my fender. Cost me way over 2 grand to fix from walser nissans incompetence and they don't wanna take any responsibility for their actions. Don't buy a car from them don't use them to service ur vehicle I could have died from them idiots Over there. Their master mechanics definitely are not master mechanics. Please avoid walser nissan like the plague if u want to live. More

We had a great experience leasing our new Altima with Walter Nissan in Burnsville! We worked with Narin Sok and he was awesome, thorough and so kind! Walter Nissan in Burnsville! We worked with Narin Sok and he was awesome, thorough and so kind! More

called in with a question about my car and a worry that it may be leaking oil, and felt that the mechanic i was speaking to went right into telling me i should contact another dealers service department ra it may be leaking oil, and felt that the mechanic i was speaking to went right into telling me i should contact another dealers service department rather than listen to my question and give me his opinion being that he is a mechanic. the call left me feeling very frustrated and i felt like i got no where. More

We just had our first experience this week with Walser Nissan Burnsville. We worked with Christi V. and she was fantastic! she is highly knowledgeable, and she worked hard for us, helping us stay within Nissan Burnsville. We worked with Christi V. and she was fantastic! she is highly knowledgeable, and she worked hard for us, helping us stay within our budget and get exactly (actually more) than what we were looking for! We love our new SUV. We strongly recommend working with Christi and the Walser Nissan Burnsville team! More

If I could give zero stars I would. I took a 2015 Murano to Walser for a problem with the transmission. I was told the vehicle needs a new transmission and it would be $6500. I dec I took a 2015 Murano to Walser for a problem with the transmission. I was told the vehicle needs a new transmission and it would be $6500. I declined, and on the way home a different service advisor called and said the vehicle had an extended warranty and the new transmission would be covered. I guess it was too much to ask of the first advisor to look into that. Less than a week after the transmission was replaced I noticed a puddle on the garage floor. I called, brought the vehicle back and was told they couldn't find any leaks. When I picked the vehicle up the service advisor said it was probably just runoff from the air conditioner. When I said it was oil the response was it could have been residual oil. I explained that based on the size of the puddle that was not the case. Shortly after getting it back there was a puddle on the garage floor again. After arguing, they agreed to replace the seals on the transfer case. There is a TSB for this very leak. A few days later I got a call saying there were some rusted bolts and they were no longer going to cover the work to get the leak fixed. According to the service advisor the leak was just a coincidence, and had nothing to do with replacing the transmission. They claim to have replaced the transmission while leaving the transfer case in the vehicle. Now I'm left a $2000+ repair bill. More

I purchased a Nissan Murano from Walser Nissan in December. When test driving it made a small noise and the sales rep said that's a normal SVT sound. Well since then the noise sounds like the transmi December. When test driving it made a small noise and the sales rep said that's a normal SVT sound. Well since then the noise sounds like the transmission is loose and when you accelerate at high speeds it sounds like a toy car. They knew it was defective and openly lied to me to make a sale. This is the second time I have been burnt by a Walser dealership. More

II was coming back from a camping trip when an hour out a light came on. I called for an appt. and was told the soonest was in a week! I decided to pull into the service dept. to try to get in. I was told light came on. I called for an appt. and was told the soonest was in a week! I decided to pull into the service dept. to try to get in. I was told the light indicated that the tires needed to be rotated. Without a doubt he told me they could do it now. Much to my surprise my tires were rotated, new windshield wiper blades put on and my oil changed. :) Yeah I never have had to make a service appt. They are alway available for service. thank you. More