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Walser Hyundai - Service Center

Brooklyn Park, MN

4.5
1,080 Reviews

1,080 Reviews of Walser Hyundai - Service Center

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April 13, 2018

Routine Oil Change I was in and out within 45 minutes for my oil change. There is a comfortable place to wait which has popcorn and a TV to watch. Everyone is very hel More

by maapete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unsure....the lady in the service dept. She was VERY helplful!
Apr 18, 2018 -

Walser Hyundai responded

We're happy to hear that, Maapete! Thank you for rating us 5 stars!

April 10, 2018

Excellent Service Advisor Your #1 Service Advisor at your Brooklyn Park Hyundai dealership undoubtedly has to be Michael West, who is one of the "Best" Service advisors that I More

by TK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micheal West
Apr 18, 2018 -

Walser Hyundai responded

That's great to hear, TK! We're glad to know that Michael made your service experience worthy of 5 stars. Please let us know if we can assist you in any other way!

April 09, 2018

Sensor Replacement Knowledgeable, courteous service people, knew immediately what the problem was, had it repaired and the car washed and ready for me in a reasonable am More

by Tomg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken
Apr 10, 2018 -

Walser Hyundai responded

That's wonderful to hear! We're glad to know you had a great experience with our staff!

April 09, 2018

Great Service Very friendly and knowledgeable people. They make sure you leave happy and satisfied with they service. I'm keep coming back for years and every time More

by dmahmutovic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dont know name.
Apr 10, 2018 -

Walser Hyundai responded

That's wonderful to hear! We're glad to know you had a great experience with our staff!

April 08, 2018

Great customer service Everybody provided a warm friendly environment. Thanks to Trish for finding a discount on the oil change and fire rotation. If I'm ever back I'll us More

by Oldman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trish
Apr 10, 2018 -

Walser Hyundai responded

That's wonderful to hear! We're glad to know you had a great experience with Trish and our staff!

April 06, 2018

Excellent service as usual It's such a pleasure to bring my vehicle to Walser I'm always greeted with a smiling professional attendant. I appreciate the fact that they always g More

by Deb Evans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Women can't remember her name sorry
Apr 10, 2018 -

Walser Hyundai responded

That's wonderful to hear, Deb! We're glad to know you had a great experience with our staff!

April 04, 2018

they were nice / kind and thorough i was pleased with my service. they did not try to do work that was not necessary. The reason for my visit was a recall. I liked the fact you have t More

by Cammy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
kim and sorry i dont recall his name
Apr 06, 2018 -

Walser Hyundai responded

That's great to hear, Cammy! We're glad you had a great service experience. Please let us know if we can assist you in any other way!

March 30, 2018

Great service Did not try and push extra services to be done like my previous dealer did. Very friendly service department staff. Would recommend to anyone that nee More

by terrima
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Apr 03, 2018 -

Walser Hyundai responded

We are proud to be a pressure-free dealer that is focused on excellent customer service. Thank you for reviewing us!

March 20, 2018

Happy with my Sonata Sport Walser in Brooklyn Park has been great to work with. From the purchase of my vehicle to oil changes I like working with them. I recommend them. More

by Eric A Ahrens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Mar 21, 2018 -

Walser Hyundai responded

We're happy to hear that, Eric! Thanks for rating us 5 stars!

March 17, 2018

Customer Lounge waiting area Poor waiting area condition. Loud irritating overhead music volume and when brought up to 2 employees they just shrugged their shoulders and did nothi More

by Robert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service and sales
Mar 19, 2018 -

Walser Hyundai responded

Thank you for sharing this feedback, Robert. We sincerely apologize for a less-than-pleasant experience in our lounge area. We will use this feedback to improve, and hope you'll give us another opportunity to show you that.

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