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Walser Hyundai - Service Center

Brooklyn Park, MN

4.5
1,068 Reviews

1,068 Reviews of Walser Hyundai - Service Center

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May 23, 2018

Excellent service & courteous treatment I went there for a recall service (gas tank band replacement) for 2005 Tucson (2.7L). The service was done in 1 hour as promised and the staff was mos More

by springbreeze48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil carlson
May 30, 2018 -

Walser Hyundai responded

We're very glad to hear that! It's great knowing your service experience with us exceeded your expectations. Thank you for rating us 5 stars!

May 17, 2018

Great service Service was great and very fast. Got me in and out same day in only a few hours. Would highly recommend to anyone in need of service and/or repair More

by natekolb11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil carlson
May 22, 2018 -

Walser Hyundai responded

That's great to hear! Thanks for rating us 5 stars!

May 12, 2018

Very fast and easy We had a noise coming from the power train of our Santa Fe. Turned out to be the viscous coupler. Walser had it diagnosed and fixed in 2 hours. Ver More

by Nate9124
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trish Atkinson
May 22, 2018 -

Walser Hyundai responded

We're glad your service experience with us was fast and easy! Thanks, Nate9124!

May 07, 2018

Oil change and Tire rotation. I like the service but the staff forgot to reset my settings after the oil change. So my car still shows that the millage is due for service. More

by Customer2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember.
May 10, 2018 -

Walser Hyundai responded

Thank you for reaching out about this. We're very sorry that our staff made the oversight with your vehicle. Please feel free to bring your vehicle back anytime so we can correct this error and make it right for you. Alternatively, you can also reach out directly to our Service Manager (Jay Scott) and we can walk you through the processes of resetting the settings. Again - we sincerely apologize for the error, and hope you'll reach out to us soon. Thank you!

May 07, 2018

Excellent service This is only the second time I have taken my new Tusan in for regular maintence service. All was taken care of in timley matter More

by dianer1355
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
not sure,
May 10, 2018 -

Walser Hyundai responded

We're very glad to hear that, dianer1355! Thank you for the 5 star review, and please let us know if we can assist you in any other way!

April 30, 2018

Excellent Maintenance Service They order four new tires if my choice, put them on, performed an oil change, new cabin air filter, installed new brake pads, etc. They dropped me off More

by MCqwe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Apr 30, 2018 -

Walser Hyundai responded

That's wonderful to hear! We're glad our staff could make your service experience fast, easy, and convenient. Thank you for the 5 star review!

April 25, 2018

Excellent service as always. Excellent service as always, This is the only place I bring my car. I have been coming here for years, Always treated fairly. Thank you More

by ccc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
not sure
Apr 25, 2018 -

Walser Hyundai responded

That's great to hear! Thank you for the 5 star review!

April 14, 2018

April Service Visit I am very pleased with this recent service visit. I was greeted promptly and treated very professionally. I also received an answer to the question More

by Keith R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trish
Apr 18, 2018 -

Walser Hyundai responded

That's wonderful to hear, Keith! We're glad Trish made the experience a seamless one. We truly appreciate this great review!

April 13, 2018

Routine Oil Change I was in and out within 45 minutes for my oil change. There is a comfortable place to wait which has popcorn and a TV to watch. Everyone is very hel More

by maapete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unsure....the lady in the service dept. She was VERY helplful!
Apr 18, 2018 -

Walser Hyundai responded

We're happy to hear that, Maapete! Thank you for rating us 5 stars!

April 10, 2018

Excellent Service Advisor Your #1 Service Advisor at your Brooklyn Park Hyundai dealership undoubtedly has to be Michael West, who is one of the "Best" Service advisors that I More

by TK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micheal West
Apr 18, 2018 -

Walser Hyundai responded

That's great to hear, TK! We're glad to know that Michael made your service experience worthy of 5 stars. Please let us know if we can assist you in any other way!

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