Walser Hyundai - Service Center

Helpful, knowledgeable and timely It was a great experience even though I wasn’t there for the best reason. They were efficient, friendly and very helpful. The service center was cle It was a great experience even though I wasn’t there for the best reason. They were efficient, friendly and very helpful. The service center was clean and organized. More

Waiting area needs updating. Waiting area needs updating especially for long waiting times. Chairs that are more comfortable and food and beverage choices that can be easily acces Waiting area needs updating especially for long waiting times. Chairs that are more comfortable and food and beverage choices that can be easily accessed. Thank you More

Santa Fe Service Always great to deal with everyone. Everyone is so friendly and happy to help. We will definitely be back for all our service needs. All the adviso Always great to deal with everyone. Everyone is so friendly and happy to help. We will definitely be back for all our service needs. All the advisors are awesome!!! More

Happy Customer Service advisor Michael was very personable & helpful. Service was performed promptly, cleanly, & at a reasonable cost. Satisfied & happy! I'll be co Service advisor Michael was very personable & helpful. Service was performed promptly, cleanly, & at a reasonable cost. Satisfied & happy! I'll be continuing to get my Genesis serviced here. More

Excellent, efficient and professional There is a reason that I choose to use the Walser Hyundai dealership in Brooklyn Park even though it is out of my way. There are other closer choices There is a reason that I choose to use the Walser Hyundai dealership in Brooklyn Park even though it is out of my way. There are other closer choices for my Hyundai service, but none of them come close to the excellence I have come to expect from Walser Hyundai, I should know...I have tried them. More

Pleasantly Surprised Had 4 outstanding recalls that needed to be dealt with, so scheduled a routine oil change and tire rotation simultaneously. Arrived at 7:15 a.m. Was Had 4 outstanding recalls that needed to be dealt with, so scheduled a routine oil change and tire rotation simultaneously. Arrived at 7:15 a.m. Was quoted a 4.5-5 hour wait time. I was prepared for that (brought work to do). Surprisingly, the recall work, the oil change, the tire rotation, the three other "findings", and the car wash were completed by 9:20 a.m. The oil change was "free" as part of one of the recalls. The "other findings" (a fog light, an engine filter, and a license plate light) were a little spendy (typical of a dealer), but really, was I going to get around to doing it myself? Probably not. So, overall, this particular dealership appointment happened to be a pleasant experience. We all know that that isn't always the case. More

recall on hood latch The people were friendly. The work was done in a timely manner. I don' really know exactly what was done with the latch. Assumed the multi inspect The people were friendly. The work was done in a timely manner. I don' really know exactly what was done with the latch. Assumed the multi inspection was done as stated on the invoice., More

Oil change Very good service Service was prompt and friendly. Had place to sit and relax. Had car washed. Place was not crowded. Had no problem making appoi Very good service Service was prompt and friendly. Had place to sit and relax. Had car washed. Place was not crowded. Had no problem making appointnent. More

Swift and Professional Service After my Santa Fe sprung an oil leak, I was able to schedule an appointment with the service center immediately. Their shuttle service was able to br After my Santa Fe sprung an oil leak, I was able to schedule an appointment with the service center immediately. Their shuttle service was able to bring me to work with only a slight delay to the start of my work day. Within 6 hours, I received a phone call that not only had the oil leak been fixed, but an open recall on my model as well as some other unknown (to me) issues were fixed. I have an extended warranty through Walser, and it was honored and covered all charges for the repairs without any questions asked. Car trouble can be an extremely painful experience, but the folks at Walser did an excellent job of alleviating the majority of the headache associated with getting your vehicle repaired. Overall, excellent professionalism and high quality of service performed extremely quickly with no need to haggle over whether or not the warranty covered this or that. Thanks for getting my vehicle back into tip-top shape in a timely manner! More

Excellent Service as always. Whenever I had brought my vehicle in for service I have always been treated with the utmost respect and great service. You can see by my record that Whenever I had brought my vehicle in for service I have always been treated with the utmost respect and great service. You can see by my record that my vehicle has been brought to your service department always. Thanks again. More