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Walser Hyundai - Service Center

Brooklyn Park, MN

4.5
974 Reviews

974 Reviews of Walser Hyundai - Service Center

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April 04, 2018

they were nice / kind and thorough i was pleased with my service. they did not try to do work that was not necessary. The reason for my visit was a recall. I liked the fact you have t More

by Cammy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
kim and sorry i dont recall his name
Apr 06, 2018 -

Walser Hyundai responded

That's great to hear, Cammy! We're glad you had a great service experience. Please let us know if we can assist you in any other way!

March 30, 2018

Great service Did not try and push extra services to be done like my previous dealer did. Very friendly service department staff. Would recommend to anyone that nee More

by terrima
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Apr 03, 2018 -

Walser Hyundai responded

We are proud to be a pressure-free dealer that is focused on excellent customer service. Thank you for reviewing us!

March 20, 2018

Happy with my Sonata Sport Walser in Brooklyn Park has been great to work with. From the purchase of my vehicle to oil changes I like working with them. I recommend them. More

by Eric A Ahrens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Mar 21, 2018 -

Walser Hyundai responded

We're happy to hear that, Eric! Thanks for rating us 5 stars!

March 17, 2018

Customer Lounge waiting area Poor waiting area condition. Loud irritating overhead music volume and when brought up to 2 employees they just shrugged their shoulders and did nothi More

by Robert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service and sales
Mar 19, 2018 -

Walser Hyundai responded

Thank you for sharing this feedback, Robert. We sincerely apologize for a less-than-pleasant experience in our lounge area. We will use this feedback to improve, and hope you'll give us another opportunity to show you that.

March 17, 2018

Honest Service The problem that I had could have had two outcomes: fix it for $700.00 or it won't hurt to not fix it. I appreciated the choice, where, if I had bee More

by Molly Malecki
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
5122 Trish Atkinson
Mar 19, 2018 -

Walser Hyundai responded

Molly - We know car maintenance can sometimes mean difficult choices. It's always our goal to keep our customers informed with the information to make the decision that's right for them. We appreciate this review, and hope you'll let us know if we can assist you in any other way!

March 15, 2018

The service department always does a great job. The work done was excellent and they were able to take care of the problem right away while I waited. Staff was very friendly and helpful. More

by Laura K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can not remember the name, but everyone I've worked with over the years has been wonderful.
Mar 15, 2018 -

Walser Hyundai responded

We're glad to hear it, Laura! Thanks for rating us 5 stars!

March 15, 2018

Oil change I was greeted in a friendly manner and was very well taken care of. Also, our vehicle was serviced in a quick and timely manner. More

by Beaskog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name.
Mar 19, 2018 -

Walser Hyundai responded

That's great to hear, Beaskog! Thanks for rating us 5 stars!

March 14, 2018

Very Satisfied This service visit was a fabulous experience...from the check in, the work that was done, the short time it took, and the reasonable cost. I was very More

by John N
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Mar 15, 2018 -

Walser Hyundai responded

That's wonderful to hear, John! We're glad you had a great experience with our staff. We look forward to serving you again!

March 11, 2018

Very friendly. Very efficient. Clean. Know exactly what my car needs. Comfortable waiting area. I always have a good experience when I am there for service. More

by Dianna Butler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember her name.
Mar 12, 2018 -

Walser Hyundai responded

That's wonderful to hear, Dianna! We're glad you had a great experience, and we look forward to serving you again!

March 06, 2018

Recall and air filter They were able to finish all the maintenance within an hour for me. Not trouble. Very friendly and helpful. Always greet with a positive attitude. More

by Julialee09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
West
Mar 08, 2018 -

Walser Hyundai responded

We're glad to hear it! Thanks for rating us 5 stars!

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