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Walser Hyundai - Service Center

Brooklyn Park, MN

4.5
974 Reviews

974 Reviews of Walser Hyundai - Service Center

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June 24, 2018

Warrenty work Some warranty work was noticed on my last oil change, the parts had to be ordered, 2 days later the parts were available and the service was performed More

by rj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Jun 25, 2018 -

Walser Hyundai responded

We love to hear you are happy with your experience at Walser Hyundai. Thanks for the 5 star review!

June 23, 2018

Excellent Maintenance! While the oil change and tire rotation were "routine" maintenance, the quality of service was not just "routine" - it was excellent. Everyone that I More

by Diane25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Langham
Jun 25, 2018 -

Walser Hyundai responded

We love to hear you were satisfied with our service department. Thanks for the 5 star review and we hope to see you again soon!

June 20, 2018

Service Experience Once again, my decision was validated as to why I drive an hour out of my way for service at the Walser Hyundai in Brooklyn Park. It was a quick in a More

by rj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Manager
Jun 21, 2018 -

Walser Hyundai responded

That's wonderful to hear, RJ! We're so glad to know you had an excellent experience with our service staff. We truly appreciate your business and this great review!

June 13, 2018

check light on, rough ride, mike & mechanic took care of it got in quick, was told and explained to what the mechanic was doing trough all steps.was pleasantly surprised by the quick & good service. thanks mike More

by helpchecklight
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
mike
Jun 25, 2018 -

Walser Hyundai responded

Mike is a great member of our team, we are lucky to have him. Thanks for the great review!

June 07, 2018

oil change Job completed in less than time suggested. Courteous staff. Complementary car wash was a bonus. Clean and comfortable waiting area and various refre More

by grandma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael West and others
Jun 07, 2018 -

Walser Hyundai responded

We are so glad to hear you had an enjoyable experience at Walser Hyundai. Thanks for the great review!

June 03, 2018

Great service They are efficient and courteous and reviewed all of the service details before they started the work. They were also very professional when I schedul More

by pussinboots
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ken
Jun 07, 2018 -

Walser Hyundai responded

We are so glad to hear you were pleased with your experience at Walser Hyundai. We hope to see you again soon!

May 23, 2018

Excellent service & courteous treatment I went there for a recall service (gas tank band replacement) for 2005 Tucson (2.7L). The service was done in 1 hour as promised and the staff was mos More

by springbreeze48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil carlson
May 30, 2018 -

Walser Hyundai responded

We're very glad to hear that! It's great knowing your service experience with us exceeded your expectations. Thank you for rating us 5 stars!

May 17, 2018

Great service Service was great and very fast. Got me in and out same day in only a few hours. Would highly recommend to anyone in need of service and/or repair More

by natekolb11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil carlson
May 22, 2018 -

Walser Hyundai responded

That's great to hear! Thanks for rating us 5 stars!

May 12, 2018

Very fast and easy We had a noise coming from the power train of our Santa Fe. Turned out to be the viscous coupler. Walser had it diagnosed and fixed in 2 hours. Ver More

by Nate9124
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trish Atkinson
May 22, 2018 -

Walser Hyundai responded

We're glad your service experience with us was fast and easy! Thanks, Nate9124!

May 07, 2018

Oil change and Tire rotation. I like the service but the staff forgot to reset my settings after the oil change. So my car still shows that the millage is due for service. More

by Customer2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember.
May 10, 2018 -

Walser Hyundai responded

Thank you for reaching out about this. We're very sorry that our staff made the oversight with your vehicle. Please feel free to bring your vehicle back anytime so we can correct this error and make it right for you. Alternatively, you can also reach out directly to our Service Manager (Jay Scott) and we can walk you through the processes of resetting the settings. Again - we sincerely apologize for the error, and hope you'll reach out to us soon. Thank you!

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