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Walser Hyundai - Service Center

Brooklyn Park, MN

4.5
974 Reviews

974 Reviews of Walser Hyundai - Service Center

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August 18, 2018

Car service Trish was excellent. She called me several times with updates on my car and suggestions for fixes. Free car wash at end was much appreciated. Car work More

by k.richardson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trish
Aug 20, 2018 -

Walser Hyundai responded

That's great to hear! Thanks for rating us 5 stars!

August 13, 2018

oil change. I only had an oil change and all went smoothly. And it was done in a timely manner and I was out of there sooner than what was quoted. I do not want More

by charlie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael West and you have all this in your system.
Aug 13, 2018 -

Walser Hyundai responded

That's great to hear! Thanks for rating us 5 stars!

August 13, 2018

oil change I think they schedule to many customers close together. Waiting over an hour for an oil change. Just my thoughts. Also if there are any coupons availa More

by mycar1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael West
Aug 13, 2018 -

Walser Hyundai responded

We'd like to thank you for your feedback and your continued patronage. We will use this feedback to continually improve our processes for future customers. We do try to alert our customers with an approximate wait time for any performed services and we're sorry to hear that wasn't properly communicated with you. We hope you'll give us another opportunity to show you that. Thank you.

August 04, 2018

another regular oil change I never have to worry about any "extra surprises" When I get my oil changed. a regular oil change is just what I get. Thanks so much! More

by Tucson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken
Aug 13, 2018 -

Walser Hyundai responded

That's great to hear! Thanks for rating us 5 stars!

August 03, 2018

Great experience Walser Hyundai provides an excellent job providing service. They explain costs and length of time the service will take. Staff is courteous and helpfu More

by Laura K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trish Atkinson
Aug 13, 2018 -

Walser Hyundai responded

That's great to hear! Thanks for rating us 5 stars!

July 28, 2018

Great People I’m 68 yrs old and expected the usual run around. I feel like I’ve seen it all from dealerships through the years but got nothing but genuine good fr More

by Grampa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken and Jay (service), Doug (parts)
Jul 31, 2018 -

Walser Hyundai responded

That's great to hear! Thanks for rating us 5 stars!

July 26, 2018

Very helpful & efficient! Very helpful and efficient! Do only needed services. Completed by estimated time. Offered free car wash. Went over details of inspection and servi More

by cat4dt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
10767 Kenneth J Langham
Jul 26, 2018 -

Walser Hyundai responded

We love to hear that. Thanks for the 5 star review!

July 24, 2018

Oil Change I gave a high rating this time because they were good at changing my oil and rotating my tires. They gave me a print out of what was done, and what ne More

by Kailee1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
unsure
Jul 26, 2018 -

Walser Hyundai responded

Kailee, we are glad to hear your car servicing was done well. However, we are sorry to hear you were not satisfied completely with our service techniques. We value the opinion of our customers, and will take into consideration what you have brought to our attention. Thank you for the review, and we hope to see you again soon.

July 23, 2018

sonata 22500 inspection The work was handled promptly and to my satisfaction. The service person was extremely polite and efficient. I will continue to have Walser Service More

by Old fogey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael West
Jul 23, 2018 -

Walser Hyundai responded

We are so glad we met your expectations. Thanks for the 5 star review, we look forward to seeing you soon!

July 23, 2018

Thorough, speedy and all around great service. I've always had Thorough, speedy and all around great service. The only complaint is prices, but that goes with any dealership. Price for a cabin air More

by JC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken
Jul 23, 2018 -

Walser Hyundai responded

We are so glad you always have great service with us. Thanks for the review!

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