Back

Walser Hyundai - Service Center

Brooklyn Park, MN

4.5
974 Reviews

974 Reviews of Walser Hyundai - Service Center

Sort by
October 01, 2018

Great customer Service Excellent follow-up from Mike. I was able to drop my vehicle the night before and he promptly got my vehicle in for diagnostics, called me with a pla More

by done
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Oct 12, 2018 -

Walser Hyundai responded

That's awesome! Thanks for the 5 star review and for choosing Walser Hyundai!

September 25, 2018

Friendly and helpful They provided me with good service and didn’t pressure me to do more work, although they made some good recommendations for what needs to be done soon More

by Alicesantefe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Sep 26, 2018 -

Walser Hyundai responded

That's great to hear! Thanks for reviewing us!

September 23, 2018

Great service Had a chance to interact with all service advisors. Was even provide estimates on future things to consider. My thanks to everyone. Great job. I'll More

by psuloth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trish and ken
Sep 26, 2018 -

Walser Hyundai responded

That's great to hear! Thanks for reviewing us!

September 19, 2018

Excellent service Mike was able to get me in quickly to work on my car and set me up with a rental. It made a bad situation bearable. More

by Happy camper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Sep 26, 2018 -

Walser Hyundai responded

We are so appreciative of you choosing Walser! Thanks for telling us about your experience and rating us 5 stars. We look forward to helping you again in the future.

September 19, 2018

Great Service Dept. Michael West at Walser Hyundai is a great service advisor! He is always very friendly, gives good advice and takes care of our car like it is his own. More

by TK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael West at Walser Hyundai is a great service advisor!
Sep 26, 2018 -

Walser Hyundai responded

That's great to hear! Thanks for reviewing us!

September 14, 2018

My experience From making the appt. to having the service done, I felt the experience was seamless. I had a low tire warning and called for an appt, which was set a More

by Suzyocn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
can't remember
Sep 14, 2018 -

Walser Hyundai responded

That's great to hear! Thanks for reviewing us!

September 13, 2018

Excellent service! Friendly associates that are knowledgeable and explain issues in a way that is easily understood. Car is finished in a timely manor. 25 word minimum i More

by Ruby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A blonde woman with her hair tied back.
Sep 14, 2018 -

Walser Hyundai responded

That's great to hear! Thanks for reviewing us!

September 11, 2018

Quick and friendly service I bought my Elantra from Walser Hyundai a few years ago, and most recently I went back to the dealership for a minor recall repair. The service people More

by BrOss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael West
Sep 14, 2018 -

Walser Hyundai responded

That's great to hear! Thanks for reviewing us!

September 06, 2018

Very Quick Service Took my vehicle in for an oil change and tire rotation. Very quick service. Online it did say that there was no charge for the oil change and in perso More

by jessica123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Employee
Sep 06, 2018 -

Walser Hyundai responded

Thank you for sharing this feedback, Jessica. We're very sorry to know that you did not receive the experience you were expecting. Customer concerns are important to us, and we will take this under advisement as we continue refining our practices for current and future customers. Please feel free to reach out to our Service Manager (Jay Scott, 763-515-4292)) any time with any additional questions or concerns. Thank you.

September 06, 2018

AWESOME What a great experience in excellent customer service! The gal I first spoke with to get the service call for new tires set up, to Mike in the servic More

by justjoan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Sep 10, 2018 -

Walser Hyundai responded

That's great to hear! Thanks for reviewing us!

...
84
...