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Walser Hyundai - Service Center

Brooklyn Park, MN

4.5
974 Reviews

974 Reviews of Walser Hyundai - Service Center

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March 21, 2020

They translated "I heard a rattel" I mainly came in for an oil change and normal maintenance. I told them that i was starting to hear a rattle on the right side and they said they will More

by Scott Lien
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael West
March 20, 2020

I Love This Shop Mike the service writer, AWESOME and the gal that wrote up my appt ( can't remember her name) so friendly, you folks are simply the best!!!!!!!!!!!!!! More

by justjoan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
March 18, 2020

Friendly staff, thorough explanations, clean waiting area LOVE ... LOVE ... LOVE, this dealership and feel confident when bringing our vehicles in for oil changes or maintenance work we will not be disappoint More

by weskek12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike West, Service Advisor
March 14, 2020

As expected. Service was performed as expected. Good work ,efficient , friendly and priced within reason. Service department is clean. Waiting area is comfortable. More

by doheny2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept. Don't remember name.
February 29, 2020

Service in and out! Quick service as always! Mike promised me about an hour to get my oil change, tire rotation and cabin air filter done, was done in under 45 minutes w More

by ThatOneGuySGJr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike West
February 26, 2020

Friendly and great service. Staff was great to work with to get my SUV serviced. I would recommend them to anyone. Keep up the good work More

by danaalbers
Recommend Dealer
Yes
Employees Worked With
dont know
February 24, 2020

I had my vehicle towed in the other day because it wouldn’t Start. Walser Hyundai Was very efficient at getting my car fixed and back to me ASAP!! More

by Abby1351
Recommend Dealer
Yes
Employees Worked With
Sean
February 21, 2020

Service people are always very pleasant on the phone. I am always able to get in at the last minute. They are very efficient and get me in and out as soon as possible.They are good at explaining if your More

by mkliewer
Recommend Dealer
Yes
Employees Worked With
Michael West
February 05, 2020

Great Service! The service department at Walser Hyundai helps me take great care of my Santa Fe. They let me know of concerns but don't pressure me into unnecessary More

by lgedker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael
January 27, 2020

Came in with a stuck gas cap door while riding on fumes. Service closed at 3:00 and I was there at 3:01. Service manager said all the techs were gone and he couldn’t help me. Said there was a way to pop a p More

by Disappointed customer!
Recommend Dealer
No
Employees Worked With
Sean Heath
Jan 26, 2021 -

Walser Hyundai responded

Thank you for the feedback on your recent experience here. We are sorry to hear that your visit with our Service Department did not meet your expectations. We take customer feedback seriously and will use this to continue improving our processes. Please feel free to contact our General Manager, Andy Swanson (aswanson@walser.com) with any additional comments or concerns. Thank you.

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