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Walser Hyundai - Service Center

Brooklyn Park, MN

4.5
975 Reviews

975 Reviews of Walser Hyundai - Service Center

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August 06, 2021

Because of the virus situation, it took me about ten months to drive 3000+ miles, yet I kept getting messages. Finally I set up an appointment and the associate was very respectful and the service comp More

by drbowler300
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2021

great service, very satisfied. Fixed the A/C in a used vehicle I just purchased from them the previous week. Service Manager was awesome. :) very fast and thorough More

by ralsdokken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Flory
July 30, 2021

Everyone was really friendly, they got me in right away, they drop me off at work and pick me up. I was very happy with my service More

by Shawn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2021

Cameron was friendly and knowledgeable, service so far seems to be good! Thanks! More

by lomark66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron
Jul 20, 2021 -

Walser Hyundai responded

Thank you for telling us about your experience!

June 30, 2021

This was the first time I have brought my car here for service and wasn't totally sure about where to go. The young man inside the dealership was very helpful at explaining where to go. The young lady who More

by Dr Terri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't know their names!
Jul 20, 2021 -

Walser Hyundai responded

Thanks for the review and for choosing Walser!

June 25, 2021

Emily was very helpful and the service center waiting area was very clean and quiet. More

by drj1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2021 -

Walser Hyundai responded

Thanks for reviewing us! We appreciate your business and look forward to serving you again!

May 18, 2021

Great customer service. And they explain things in a layman language. They are flexible in case one’s vehicle needs are urgent. They know how to work around a tight schedule to fit you in. More

by Robinahkn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2021 -

Walser Hyundai responded

Thanks for the review!

May 13, 2021

Work completed ahead of schedule. Friendly and helpful staff. This is important because this is my first new car since 1994. Everyone has be trying to help me come to grips with all the tech. My only comp More

by old lithographer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2021 -

Walser Hyundai responded

Thanks for rating us 5-stars! We look forward to working with you again soon!

May 12, 2021

Service person was friendly and helpful. He listened closely to my needs as I explained my concerns. I was early for my appointment, but was checked in right when I arrived. More

by Ragusess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason in the service dept
Jun 24, 2021 -

Walser Hyundai responded

That's awesome! Thanks for the 5-star review and for choosing Walser!

May 07, 2021

I always have great satisfaction and experience with the Service Department at Walser Hyundai due to being cared for by Michael West, their #1 Service Rep !! More

by TK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael West
Jun 24, 2021 -

Walser Hyundai responded

Thank you for telling us about your experience,! It's wonderful to hear that you enjoyed working with Michael. Thanks for choosing Walser Hyundai!

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