Walser Hyundai - Service Center

Thank God for service in person! I had talked to the call center and was told wrong information. I found this out when I got to the dealership. The service department and the genera I had talked to the call center and was told wrong information. I found this out when I got to the dealership. The service department and the general manager did everything possible to make sure that I was still satisfied with the customer care. I have worked in medical for over 30 years and know how important customer service is. The team at the Brooklyn Park Hyundai went above and beyond to right the wrong. More

Excellent as always!!! These folks treat you very well. On my second new car from them and always use their service department. You can't go wrong here! These folks treat you very well. On my second new car from them and always use their service department. You can't go wrong here! More

Service makes it easy to return. Our service rep got our vehicle right in even though our appointment was apparently "eaten" by the computer. Excellent service at a very reasonable pr Our service rep got our vehicle right in even though our appointment was apparently "eaten" by the computer. Excellent service at a very reasonable price. More

Great Service Team! We purchased our 2006 Sonata from this dealership and always bring our car in for all service: oil changes, tire rotation, etc. We are always happy w We purchased our 2006 Sonata from this dealership and always bring our car in for all service: oil changes, tire rotation, etc. We are always happy with the work performed. The service team is great and always happy and kind. More

Helpful, knowledgeable and timely It was a great experience even though I wasn’t there for the best reason. They were efficient, friendly and very helpful. The service center was cle It was a great experience even though I wasn’t there for the best reason. They were efficient, friendly and very helpful. The service center was clean and organized. More

Waiting area needs updating. Waiting area needs updating especially for long waiting times. Chairs that are more comfortable and food and beverage choices that can be easily acces Waiting area needs updating especially for long waiting times. Chairs that are more comfortable and food and beverage choices that can be easily accessed. Thank you More

Santa Fe Service Always great to deal with everyone. Everyone is so friendly and happy to help. We will definitely be back for all our service needs. All the adviso Always great to deal with everyone. Everyone is so friendly and happy to help. We will definitely be back for all our service needs. All the advisors are awesome!!! More

Happy Customer Service advisor Michael was very personable & helpful. Service was performed promptly, cleanly, & at a reasonable cost. Satisfied & happy! I'll be co Service advisor Michael was very personable & helpful. Service was performed promptly, cleanly, & at a reasonable cost. Satisfied & happy! I'll be continuing to get my Genesis serviced here. More

Excellent, efficient and professional There is a reason that I choose to use the Walser Hyundai dealership in Brooklyn Park even though it is out of my way. There are other closer choices There is a reason that I choose to use the Walser Hyundai dealership in Brooklyn Park even though it is out of my way. There are other closer choices for my Hyundai service, but none of them come close to the excellence I have come to expect from Walser Hyundai, I should know...I have tried them. More

Pleasantly Surprised Had 4 outstanding recalls that needed to be dealt with, so scheduled a routine oil change and tire rotation simultaneously. Arrived at 7:15 a.m. Was Had 4 outstanding recalls that needed to be dealt with, so scheduled a routine oil change and tire rotation simultaneously. Arrived at 7:15 a.m. Was quoted a 4.5-5 hour wait time. I was prepared for that (brought work to do). Surprisingly, the recall work, the oil change, the tire rotation, the three other "findings", and the car wash were completed by 9:20 a.m. The oil change was "free" as part of one of the recalls. The "other findings" (a fog light, an engine filter, and a license plate light) were a little spendy (typical of a dealer), but really, was I going to get around to doing it myself? Probably not. So, overall, this particular dealership appointment happened to be a pleasant experience. We all know that that isn't always the case. More