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Walser Hyundai - Service Center

Brooklyn Park, MN

4.5
1,068 Reviews

1,068 Reviews of Walser Hyundai - Service Center

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December 12, 2017

Excellent customer service! Great customer service. Technicians are kind, knowledgable and very helpful. My questions were answered with efficiency. The waiting area is spacious More

by Tammy 0007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember his name, but he was on duty at 8:45 am
Dec 12, 2017 -

Walser Hyundai responded

We are so appreciative of you choosing Walser, Tammy! Thanks for telling us about your experience and rating us 5 stars. We look forward to helping you again in the future.

December 10, 2017

Quick Service Took my car in for an oil change. I was greeted immediately upon arrival. The service advisor told me the car would be ready in one hour (including More

by Denny9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Did not get the names of employees I worked with.
Dec 11, 2017 -

Walser Hyundai responded

We're glad to hear you head great service, Denny9! We look forward to serving you again!

December 07, 2017

2014 Sonata recall. I stopped in to set up an appointment for my wife's 2014 Sonata,which had two recalls to be taken care of. Mike, in your service department, quickly More

by Geebee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn, Mike
Dec 07, 2017 -

Walser Hyundai responded

Thanks for sharing your experience with our Service Department, Geebee! We're happy to hear it was a fast and easy experience. We look forward to working with you again!

December 05, 2017

I am always very happy with my service at Walser hyundai On Monday morning my car wouldn’t start. Set up a tow and my 2011 Elantra was picked up at 3:30. Called Hyundai in advance and let them know it was More

by Debn1151
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Dec 06, 2017 -

Walser Hyundai responded

Thanks for telling us about your service experience! We're glad Mike helped you get your vehicle back on the road in no time. Please let us know if we can assist you in any other way!

November 28, 2017

Super nice! Everyone who helped me was super nice and friendly. Will definitely be using this dealership again for my service. I don't remember the name of the g More

by ATrenda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sadly, I don't remember!
Nov 28, 2017 -

Walser Hyundai responded

We are so appreciative of you choosing Walser, ATrenda! Thanks for telling us about your experience and rating us 5 stars. We look forward to helping you again in the future.

November 19, 2017

Timely, professional, and fiendly car was completed in half the time they promised. Had a problem with my e mal, and didn't et coupons but they provided coupons for my service More

by Duane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
not sure, but she was very nice
Nov 20, 2017 -

Walser Hyundai responded

We are so appreciative of you choosing Walser, Duane! Thanks for telling us about your experience and rating us 5 stars. We look forward to helping you again in the future.

November 18, 2017

Great Service Department Easy to work with. They completed the service I wanted done without trying to convince me to add additional service resulting in more cost. I dropp More

by Joel R DeMarais
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't recall names
Nov 20, 2017 -

Walser Hyundai responded

Thanks for telling us about your experience, Joel! We're happy to hear you had a fast and easy service experience. We look forward to serving you again!

November 17, 2017

Awesome service. Will continue to bring my vehicle to trusted dealer with knowledge staff always get my vehicle in and out as promised. Staff very friendly that's a bi More

by Arlen Shanblott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
Nov 20, 2017 -

Walser Hyundai responded

That's wonderful to hear, Arlen. It's our pleasure to provide that same great service every time. Thanks for the 5 star review!

November 16, 2017

Good - excellent service The gentleman helping us was helpful, informative and showed manners and kindness. Cost was explained before the work was done plus how much time it More

by jabs8745
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
4180 Michael West - Service Advisor
Nov 20, 2017 -

Walser Hyundai responded

Thanks for telling us about your experience, jabs8745! We're happy to hear your service experience was a smooth one. We look forward to helping you again!

November 15, 2017

Excellent Service as always. N/a. This is as much as you are getting. I do not feel like writing a review. I feel I was forced into having this service done with the seve More

by charlie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike and can't remember the gentleman who checked me in and also the shuttle driver to and fro
Nov 21, 2017 -

Walser Hyundai responded

Charlie – We are truly sorry our communications were not respectful of your space. It’s our goal to keep customers informed of relevant information regarding their vehicles. Please contact us so we can better determine a level of communication that fits your needs. Thank you. – Brycen Eberwein, General Manager (763-592-8700).

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