Walser Hyundai Brooklyn Park - Service Center

The service tech I worked with was super helpful and communicative throughout the entire process, but I had to bring my car in three times for the same issue as it only got partially resolved the first communicative throughout the entire process, but I had to bring my car in three times for the same issue as it only got partially resolved the first time. Was able to get in quickly for the initial appointment, second diagnostic appointment, and then third appointment when the needed parts came in for the second cause of the same issue. Less than two weeks all told and was only without my car for two days during that period. More

Love the fact that warranty issues are really covered! The flow of information regarding car status is wonderful. The flow of information regarding car status is wonderful. More

Prompt, answered my questions, showed me the work done and everyone I saw looked like they enjoyed working there and everyone I saw looked like they enjoyed working there More

My car was supposed to be in the dealership for 1-2 hours, after I was sent home in an Uber, I was updated that my car would go to a different dealership for repairs. I tried getting contact multiple t hours, after I was sent home in an Uber, I was updated that my car would go to a different dealership for repairs. I tried getting contact multiple times and the first time Paola promised she’d call me back and never did. And when I tried calling a week later, the same thing happened. But what truly annoyed with my service is that when my car was finished I was expected to pay $200 deductible meaning that my warranty was practically useless. I understand that it was outsourced to a different dealership, but if I was expected to pay, you would think that the employees there would give you a heads up at a misleading “warranty”. More

Able to book a recall service appointment within a ten day window. Friendly service representatives, comfortable waiting area with work completed in a reasonable time. day window. Friendly service representatives, comfortable waiting area with work completed in a reasonable time. More

Phenomenal dealer, I wouldn't go anywhere else. They have always gone above and beyond for us and we are very thankful for their service. They have always gone above and beyond for us and we are very thankful for their service. More

Close proximity to my home. However, the problem I have with the vehicle wasn't fixed. Disappointed. However, the problem I have with the vehicle wasn't fixed. Disappointed. More

Always excellent service! ! Great Caribou coffee too! Enjoy getting my car washed every time am in too! Thanks! ! Great Caribou coffee too! Enjoy getting my car washed every time am in too! Thanks! More

Had the car for 5 hours and didn't call to let me know why. It was brought in for oil change, recall and tire pressure. Also, I wanted map update but said they couldn't do it??? To fix the tires it cos why. It was brought in for oil change, recall and tire pressure. Also, I wanted map update but said they couldn't do it??? To fix the tires it cost me $66!!! Discount Tire charges nothing!! More

knowledgeable staff who know cars. Car was ready when stated. Thank you for taking care of vehicle. Car was ready when stated. Thank you for taking care of vehicle. More