Walser Hyundai Brooklyn Park - Service Center

Very friendly and knowledgeable service personnel. The waiting room was very comfortable and accommodating Thank you . The waiting room was very comfortable and accommodating Thank you . More

The worst customer service experience. We were not able to receive an answer or resolution even after the 4th or 5th call. We spoke to a supervisor named Susan twice within the escalation We were not able to receive an answer or resolution even after the 4th or 5th call. We spoke to a supervisor named Susan twice within the escalation department who hung up on us and also transferred to a completely different company not affiliated with Hyundai. More

We purchased our vehicle online - first time for us. We spoke with several salesman, but we always got return calls. We got the best price online out of the other five dealerships we were working with. We spoke with several salesman, but we always got return calls. We got the best price online out of the other five dealerships we were working with. We completed the entire transaction over the Internet in four days - a week later we went to pick up the car, a week later, because we added undercoating. Upon arriving Nick got us signed up with the online app, he then took us out to the car and walked through all the features. We were there about an hour. It was a very clean and stress-free process. I was really kind of amazed and happy with the entire deal! More

2 times could not fix Problem should have called Hyundai corporate to try to figured out corporate to try to figured out More

The staff is incredibly helpful and kind! They are great at communicating and service was speedy. 10/10 definitely recommend here if you want transparent estimates and work done by people tha They are great at communicating and service was speedy. 10/10 definitely recommend here if you want transparent estimates and work done by people that will take care of you! More

Everyone was helpful and knowledgeable they asked the right questions and cared about me and my vehicle right questions and cared about me and my vehicle More

Communication and follow through were non-existent until I made a huge fuss. Even after expressing my frustration to the service mgr there was no acknowledgement or apology until I contacted the GM. I made a huge fuss. Even after expressing my frustration to the service mgr there was no acknowledgement or apology until I contacted the GM. More

People were very nice & helpful. They called me a Uber so I don’t have to wait there. They gave me the detail inspection video. Excellent service! They called me a Uber so I don’t have to wait there. They gave me the detail inspection video. Excellent service! More

Can I just be ok with giving you 5 stars my gosh who has time for this? time for this? More

I am satisfied with the level of service at this dealership. Will continue to use them. dealership. Will continue to use them. More