Walser Hyundai Brooklyn Park - Service Center

The customer service throughout the repair was great. The issue I had was with the finished product after the repair. When I went to pick up the car after its service, it was dead. Someone promptly ga The issue I had was with the finished product after the repair. When I went to pick up the car after its service, it was dead. Someone promptly gave it a jump and it was running. As I was sitting letting the car run and looking over the paper work, I noticed that the mileage in was 69,031, and the recorded mileage out was 69,039, but the odometer only read 69,033. In other words, the max it was driven to test drive after having an engine replaced was 2 miles. Drove it 1 mile down the road and heard load scrapping sounds coming from the front of the car. Pulled over and found that two screws were missing that hold the plastic under the engine bay area up causing it to flop against the road while driving. I had to wedge it up to make sure not to have it scrap on the road anymore. Instead of driving it back to the dealership and have to go through the rigmarole of having them fix that for a couple hours, I went home and took care of it myself. More

Very nice experience professional staff fast turn around and very courteous! They were waiting for me and greeted me accordingly! and very courteous! They were waiting for me and greeted me accordingly! More

Friendly staff with great communication! Service completed on time and all questions answered. Great service as usual. A+! Service completed on time and all questions answered. Great service as usual. A+! More

Jeremy and his team are knowledgeable, efficient and take great care of their customers. I would recommend them to anyone. great care of their customers. I would recommend them to anyone. More

Great service and friendly customer service it’s above and beyond keeping up the great job ! and beyond keeping up the great job ! More

Changed the display on my panel. Next time please change it back. Changed oil but did not reset oil change reminder. Now I'm getting reminder to change oil. About 900 miles since las Next time please change it back. Changed oil but did not reset oil change reminder. Now I'm getting reminder to change oil. About 900 miles since last change. More

Easy to schedule. My car was serviced promptly. Car wash was appreciated. The costumer service is very good. I would appreciate a quiet area in the waiting lounge My car was serviced promptly. Car wash was appreciated. The costumer service is very good. I would appreciate a quiet area in the waiting lounge if the music speakers could be turned down or off. Thank you. More

Cindy Sullivan was a wonderful sales representative who will be getting all my future business. will be getting all my future business. More

Excellent! Vincent was so helpful and patient working with us, recommend coming to see him! Vincent was so helpful and patient working with us, recommend coming to see him! More

Staff was friendly and service was quick and efficient. Was also a lot easier to get an appointment here then it has been at other dealers. Was also a lot easier to get an appointment here then it has been at other dealers. More