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Walser Honda - Service Center

Burnsville, MN

4.7
1,567 Reviews

1,567 Reviews of Walser Honda - Service Center

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May 17, 2024

Sam G made the process easy. He was attentive and listened rather than assume what we wanted. Walser has been great, we've purchsed 5 cars from them, probably more to come. More

by VNBARRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Giullison in Sales
May 17, 2024

Excellence service with very good explanation of what is going on with my car. Thank you for your good service. More

by GMEKDES07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024

I had to wait a while before anyone came to check me in when I arrived for my appointment. More

by SANDY.JOHNSON4343
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t remember his name, but one of the guys who washes cars and miscellaneous duties was very friendly and explained that they were very short staffed, therefore the wait to check in.
May 16, 2024

They had me in and out quickly as usual. Didn't try to sell me on any extras. More

by SJESTER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024

Service techs were helpful, looking out for me and my interests, not just dealership. Loaner car was helpful! More

by mwidds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott & Jason(?) in service
May 15, 2024

Service time was to long. Because I had made an appointment per your websites recommendation of a afternoon timeframe, I expected a shorter wait time. More

by PLUTTER
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024

Very thorough and professional. Always a pleasure to work with their service department. Never any surprises. More

by jcg68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Senne
May 15, 2024

I received great service. I used the Lyft service that was nice. They washed my car before I returned. More

by DAN45SR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt
May 15, 2024

My advisor Jason was helpful getting me checked in. When he realized there were delays and my repairs were going to take longer I was able to get a ride home and back. He kept me updated on repairs. I More

by DRAHJTCU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason zais
May 15, 2024

Easy to book appointment, good communication between service center and customer. Appreciate having the Lyft service available after dropping off vehicle. More

by ALLENANDJAYA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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