Walser Honda - Service Center

Customer service was excellent. The warranty was fully covered. The service was fast . I didn’t need to wait for too long The warranty was fully covered. The service was fast . I didn’t need to wait for too long More

Courteous, explained pricing and suggested other maintenance based on vehicle needs. Will come back again. maintenance based on vehicle needs. Will come back again. More

Service was right on time to begin and ended in a timely manner. Service writer and technician did a professional job. manner. Service writer and technician did a professional job. More

Great service, friendly employees. Great work done. Always good service. Thank you for the car wash Great work done. Always good service. Thank you for the car wash More

Very professional and knowledgable people, convenient location, free water, coffee and popcorn all make the experience enjoyable location, free water, coffee and popcorn all make the experience enjoyable More

Work was done as expected. Communication from the was top-notch. Love the video review by the technician Communication from the was top-notch. Love the video review by the technician More

Beautiful facility, friendly people. I had a single concern that the tech decided to drain fluid from my transmission as I had followed the very detailed procedure defined by Honda. If I had a single concern that the tech decided to drain fluid from my transmission as I had followed the very detailed procedure defined by Honda. If the Tech did not follow the procedure (warm the engine until the cooling fan turns on, turn off the vehicle, check fluid level within 30-60 seconds), the reading on the dipstick would have showed slightly over filled. Given the lack of reliability with these transmissions, I would expect the Techs to follow the prescription defined in Honda's. Further, I asked that the techs verified TSB 17-025 and TSB-17-026 had been performed. I did not get a clear answer that it had been performed. I indicated that I had had major shudder issues prior to performing the transmission fluid and transmission filter replacement at 50,000 miles. Further, I indicated a mild form of shudder had been occurring recently. A tech drove the vehicle and indicated they could not duplicate it. I would have been happy to take them on a Test drive and demonstrated the issue (it is subtle). More

Professional friendly service always. I love going to have my car serviced, very comfortable. Thank you. I love going to have my car serviced, very comfortable. Thank you. More

I was first in line at opening, so I did not need to wait. They finished in a little more than an hour, so I got my car back quickly. They were polite and efficient. The waiting area is comfortable. wait. They finished in a little more than an hour, so I got my car back quickly. They were polite and efficient. The waiting area is comfortable. More

I can’t get your service department via phone or text to get what I need to get a repair done. get what I need to get a repair done. More