Walser Honda - Service Center

I was charged for a tire rotation even though I have a contract for free tire rotations, and bought tires from Walser earlier this year, which includes free tire rotations. I also have a contract from Wal contract for free tire rotations, and bought tires from Walser earlier this year, which includes free tire rotations. I also have a contract from Walser when I purchased the van for an additional 4 free oil changes and tire rotations, yet they never have the contract on file so I always have to email it to them. I ended up paying for the service from last week and emailed the Bill Ayotte the contract and my concerns on 3/27/24, yet I have not received a response from them. More

Tech was friendly, professional and efficient. Work was done quicker than thought. Made me feel welcome. Work was done quicker than thought. Made me feel welcome. More

Staff was friendly and welcoming, very polite and made the experience enjoyable, quick and easy. the experience enjoyable, quick and easy. More

Awesome experience and a great drive, we thoroughly enjoyed the shopping buying and driving experience enjoyed the shopping buying and driving experience More

Staff is friendly and welcoming. The pricing is about 20% more, but that is expected at a dealer. My Honda has always been serviced at Walser They always find a coupon for me when I The pricing is about 20% more, but that is expected at a dealer. My Honda has always been serviced at Walser They always find a coupon for me when I have repairs over $500.00. More

This dealership has been a pleasure to work with. I will definitely use their maintenance department for all my future needs. I will definitely use their maintenance department for all my future needs. More

The service department is the best I’ve seen in the industry. your communication is awesome. I was able to get a next day appointment especially as my issue could have been a safety hazard. Thanks. industry. your communication is awesome. I was able to get a next day appointment especially as my issue could have been a safety hazard. Thanks. More

Prompt and very thorough inspection of vehicle. Kept me updated and informed me what needed to be done. Kept me updated and informed me what needed to be done. More

Poor response time. 3 days to hear back and it wasn’t until I called. Felt lied to. Then 3 days again with no call about an issue they won’t fix or acknowledge 3 days to hear back and it wasn’t until I called. Felt lied to. Then 3 days again with no call about an issue they won’t fix or acknowledge More

Great customer service! ! Scott was awesome! Quick and friendly! Thoroughly covered all the details! Thank you! ! Scott was awesome! Quick and friendly! Thoroughly covered all the details! Thank you! More