Walser Honda

Great service. Happy with my purchase. Still have a lot to learn. I also own an Odessey Happy with my purchase. Still have a lot to learn. I also own an Odessey More

Courteous and helpful staff. Comfortable waiting area with space to spread out and work. Thorough and excellent car service. Comfortable waiting area with space to spread out and work. Thorough and excellent car service. More

I appreciate the detailed description of the work being done and the clear answers to my questions. done and the clear answers to my questions. More

The dealership was spotless, and the salesperson was great. The time it takes to complete the transaction was aweful great. The time it takes to complete the transaction was aweful More

Riley Harrison was incredible to work with and truly went above and beyond to make sure that we had the vehicle we wanted! Our family strictly purchases vehicles from Walser and plan to continue in the futur above and beyond to make sure that we had the vehicle we wanted! Our family strictly purchases vehicles from Walser and plan to continue in the future. Purchasing our vehicle from out-of-state (Wisconsin) was a breeze and the overall process was very smooth - Highly Recommend! More

I always have a great experience at Walser. Great communication, transparent estimates and invoice, and they take care of me...either a Lyft or a loaner car, I don't have to sit and waste time Great communication, transparent estimates and invoice, and they take care of me...either a Lyft or a loaner car, I don't have to sit and waste time! More

Alex was patient when we requested to see cars located on different lots 15 minutes from Dealership. He understood that purchasing a new vehicle is a big decision. We originally were looking for a used vehic different lots 15 minutes from Dealership. He understood that purchasing a new vehicle is a big decision. We originally were looking for a used vehicle, but ended up purchasing new. More

Cameron was very helpful and I appreciate the loaner car. However, when I tried to check on my car the service number was not answered any of the 7 times i called and the mailbox was full. Poor customer serv However, when I tried to check on my car the service number was not answered any of the 7 times i called and the mailbox was full. Poor customer service in that regard. I finally called the main number and they couldn't get an answer and she walked up there and told me they would call back immediately. It was an hour later. Someone needs to pay attention and answer the service number promptly. More

From the salesman, to the sales manager, to the finance guy, they were fantastic to work with! Everyone was friendly, polite, and thankful for our business. There were no pressure gimmicks, which we apprec guy, they were fantastic to work with! Everyone was friendly, polite, and thankful for our business. There were no pressure gimmicks, which we appreciated. We would wholeheartedly recommend this dealer! More

Service was solid to start, but I wasn’t very impressed by the end of my time at this dealership. Max was kind and knowledgeable on financing options. On Wednesday we finished paperwork on a car that’d be by the end of my time at this dealership. Max was kind and knowledgeable on financing options. On Wednesday we finished paperwork on a car that’d be available Thursday night. Thursday night came and went, no word from Walser Honda. Friday morning I’m sent a message saying the car had arrived and that I can come in to get it. I suggest a time in the afternoon, hear no response for hours. I say forget about it and I’ll come in on Monday in the afternoon because I’m gone all weekend. Monday morning I get a text saying I need to pick up the car asap. Turns out they had penciled me in for a Saturday pick up for some reason. I show up on Monday afternoon at the time I thought we initially agreed on, and then I learn the car hasn’t been detailed? They even struggled to find it at first. Irritating. Anyway, Justin is the fellow who helped me on Monday (I think) and he was nice and understanding. Offered some car washes to balance out the frustration but I don’t really come out towards Burnsville often so I don’t know if I’ll make use of it. The whole process felt a bit like herding cats. More