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Walser Chrysler Jeep Dodge RAM - Service Center

Hopkins, MN

4.2
750 Reviews

750 Reviews of Walser Chrysler Jeep Dodge RAM - Service Center

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February 15, 2025

I took my car to get an oil change and noticed there was a leak prior to doing the service with them, I was told they were going to check where it was coming from and they “confirm” it was a transmission oi More

by cm-ruben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler Forslund
February 14, 2025

Good service, good job with keeping waiting times down. The staff are well trained and thorough. More

by kodyihfe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Resch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Belzer
February 14, 2025

They didn’t actually fix the problem, they said they would call to follow up and they didn’t…this is the worst customer experience. I received the run around and do not trust any of them. More

by GATESMELINDA82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Natasha Cramer
February 13, 2025

Service manager asked us to bring back our Pacifica because he was no happy with the job that had been done. We brought it back, he had a loaner ready, the work was redone, inspected and determined t More

by jpt_31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Resch
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2025

One of the worst customer service in a dealership I've worked with ever. They charged me 1000 dollars for a loaner while my truck was in service. They didn’t tell me when I got the loaner. More

by saayes2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Resch
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2025

Waited over 2 hours for a nail in tire and was charged way too much for a service I could have gotten for no charge elsewhere! More

by ROB.BLACK142
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Resch
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2025

This is my go to dealership, i used to be a chevy guy, but for the last several years i have bought jeeps and now a ram truck. The reason is this dealership. Great service. More

by colin25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Resch
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2025

I thought the oil change was reasonably priced and the attendant was friendly. However the service time was a bit long More

by igodfried
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Resch
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2025

They are very pleasant . They keep you up to date as far as the service is going. How long it will take More

by LINDACARLS23
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Resch
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2025

Service was done on time and correctly. First time. Thank you very much, Jim. Jim is our “go to” guy. More

by johnlan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim S
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