Walser Chrysler Jeep Dodge RAM - Service Center

The employees are so nice that I’m sad I have to complain about all the problems I have had with my car and Jeep not being responsive enough!! about all the problems I have had with my car and Jeep not being responsive enough!! More

Ethan was extremely Kind but Professional. He was patient with a Couple of Senior Citizens who had not bought a car in 21 years. We felt no pressure, only understanding & kindness towards a ce He was patient with a Couple of Senior Citizens who had not bought a car in 21 years. We felt no pressure, only understanding & kindness towards a certain couple in their late 70's, who had not really reached a decision to buy a car, that was not a V8 & wound up pulling the trigger & buying 2 V6's! More

My maintenance appointment needed to be rescheduled because they didn't have a rental available despite being requested. I moved meetings around and took time off to bring in the vehicle. Now I have to because they didn't have a rental available despite being requested. I moved meetings around and took time off to bring in the vehicle. Now I have to do that all over again 3 days later. More

Tyler was great and friendly knowledgeable but my service tech skipped a few video points during inspection and was kind of bland and fast about the entire thing, and that's what I come there for basically. tech skipped a few video points during inspection and was kind of bland and fast about the entire thing, and that's what I come there for basically. More

Extremely difficult to work with. No problem solving skills. No solution based care. Lack of follow through. Intense pressure to piece meal fix. No ability to work with case manager a No problem solving skills. No solution based care. Lack of follow through. Intense pressure to piece meal fix. No ability to work with case manager at Jeep customer care. When asked to speak with manager on Monday, still no call back…and it’s Friday! More

Worst customer service experience ever. Still waiting since Monday for a call back from manager. The guess the sales manager had better ideas to ground my lease than I did. Easier for them Still waiting since Monday for a call back from manager. The guess the sales manager had better ideas to ground my lease than I did. Easier for them to pawn off the lemon than work with Jeep customer care to actually determine the recurring issue. More

Staff tried hard to get the Jeep done quickly since I was waiting at the dealership. waiting at the dealership. More

Great experience, friendly service people. I appreciate the clean, updated and open area to work while I waited (with snacks!) I appreciate the clean, updated and open area to work while I waited (with snacks!) More

This is the best dealership I’ve ever been to! Super organized, accommodating, & friendly staff. Super organized, accommodating, & friendly staff. More

Good communication with Steve. I liked the video message with the details of everything that needed to be done. I liked the video message with the details of everything that needed to be done. More