Walser Chrysler Jeep Dodge RAM - Service Center
Hopkins, MN
614 Reviews of Walser Chrysler Jeep Dodge RAM - Service Center
I purchased my last vehicle at Walser Chrysler Jeep Dodge and have been taking it there for service ever since - and those free oil changes for life of the vehicle are a nice perk. This is a dealership that and have been taking it there for service ever since - and those free oil changes for life of the vehicle are a nice perk. This is a dealership that has continually improved the customer experience with each passing year. The service managers are professional, courteous, and informative. The waiting room seems to be in a continuous state of improvement to make it more customer-friendly. The service advisers conduct personal one-on-one reviews with customers every step of the way as their vehicle is being worked on, and the vehicle is returned to the customer washed on the outside, clean on the inside. I've never had to return my vehicle for re-work. This type of service isn't cheap, but I will pay for value steeped in trust that the right things will be done to ensure the safety and performance of my vehicle. In my case, my vehicle is a 2004 Jeep Liberty with well over 100,000 miles on it. It's a high-quality vehicle, anyhow, but the service I receive at Walser Chrysler Jeep Dodge ensures that it stays that way. My wife and I agree that we are going to hate giving up this vehicle when the time comes because it's been so reliable and functional, particularly in light of our Minnesota winters. We also agree on where we will buy our next new vehicle - Walser Chrysler Jeep Dodge. No question. More
I have purchased my last 3 cars from Walser in Hopkins. The service department is outstanding. They greet me by name and always provide detailed information regarding the service to my vehicle. I wouldn' The service department is outstanding. They greet me by name and always provide detailed information regarding the service to my vehicle. I wouldn't go anywhere else!!!! More
I purchased my truck from a different dealer and when stranded one day my dealer informed me they couldn't look at the truck until the next week. I called Walser and they took it in right away, explaine stranded one day my dealer informed me they couldn't look at the truck until the next week. I called Walser and they took it in right away, explained my extended warranty, set me up in a rental car (free!) and took care of my truck the next morning. Even changed the oil! Great experience so I now know where I will be buying my next vehicle! More
The service dept. was able to take in my car within 30 minutes of my phone call to see if they could look at it on a Saturday morning. Since it might take some time, they had rentals available on the spo minutes of my phone call to see if they could look at it on a Saturday morning. Since it might take some time, they had rentals available on the spot and were flexible with my request for a 4x4 on a snowy day. Marlin was professional and courteous at all times. He called within a few hours to let me know the status of my car (bad news, unfortunately). He gladly let me hang on to the rental for a week until I could arrange for another vehicle. They were very reasonable on the charge for the testing of the car when I closed out the charges. More