Walser Chrysler Jeep Dodge RAM - Service Center

Worst experience I’ve ever had with a dealership. The lack of communication was mind boggling. My 2 1/2 year old jeep got towed in on a Monday, they said they couldn’t look at it till the end of the The lack of communication was mind boggling. My 2 1/2 year old jeep got towed in on a Monday, they said they couldn’t look at it till the end of the week. Got a call on Wednesday saying it was ready. Picked it up, drove it for 5 minutes and ALL the same problems happened. Nothing got fixed. Got it towed back, took 2+ weeks to fix, ends up it needed a new engine. Had no loaner for me for over a week. Then gave me a dodge ram 1500 diesel pickup truck. 🙄 TWO men while I picked up the stupid truck told me if I didn’t know how to pump diesel to bring it back and they’d do it for me. Guessing that was their sexiest way being that I’m female to belittle me like I don’t know how to pump fuel. WORST EXPERIENCE EVER!!!!! Do not go here!! 🤬 More

Done in timely manner and as requested by friendly people. Also checked out car well. people. Also checked out car well. More

I was treated with respect and courtesy. I was kept informed of the status of my vehicle. I was kept informed of the status of my vehicle. More

Amber was great at getting everything set up. The service techs had challenges with all the issues with my car and fixed all of them. The service techs had challenges with all the issues with my car and fixed all of them. More

$120. 00+ for oil change. Reputable garage near me puts synthetic oil in for $80.00. I’m out in 20 minutes- not 1+ hours. Won’t do this again. 00+ for oil change. Reputable garage near me puts synthetic oil in for $80.00. I’m out in 20 minutes- not 1+ hours. Won’t do this again. More

They’re very nice there. They always wash your car for you when they’re done. The lobby is very nice with great snacks. Best of all we’ve had good luck there in the past when They always wash your car for you when they’re done. The lobby is very nice with great snacks. Best of all we’ve had good luck there in the past when they worked on our car. More

Good people and great service. They got my Jeep's maintenance done quickly and correctly. They got my Jeep's maintenance done quickly and correctly. More

The most reliable Jeep dealer service center that I have encountered. Superior than other jeep dealerships in Texas and Illinois. The service centers and the dealerships service is one of the key reasons encountered. Superior than other jeep dealerships in Texas and Illinois. The service centers and the dealerships service is one of the key reasons we bought a new Jeep cherokee in 2022. More

Service is good but slow. It was to be an hour and a half I was there for 2 hours 15 min and they didn't reinstall the glove box It was to be an hour and a half I was there for 2 hours 15 min and they didn't reinstall the glove box More

They completed the work they were supposed to do sooner than expected. I like their video review of my vehicle. than expected. I like their video review of my vehicle. More