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Walser Chrysler Jeep Dodge RAM - Service Center

Hopkins, MN

4.2
936 Reviews

936 Reviews of Walser Chrysler Jeep Dodge RAM - Service Center

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May 22, 2025

I have been using Walser for my routine jeep service and repair needs for many years now. They provide excellent customer service. Recently I met with their sales team member Blake who was amazing. I h More

by lisaquamme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake
May 22, 2025

Easy to work with. Thorough and knowledgeable. Great communication. Problem fixed in timely manner despite complications More

by delvacinst
Recommend Dealer
Yes
May 21, 2025

Zero communication and no pictures or documentation like the first time I was in Slow service with incomplete help on issues raised More

by chrisjwallin79
Recommend Dealer
No
May 21, 2025

It’s been exactly one week since I dropped off my Chrysler 300 and I have yet to hear from the dealership regarding a diagnosis. The service advisor, Adrian, has been slow to respond and I’m the one More

by julio.paredes21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adrian- service advisor.
May 21, 2025

Quality care, skilled technicians, exceptional service and an overall great experience every time. Thank you. More

by MARLOSEMAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim S.
May 20, 2025

Jim is an outstanding service coordinator Listened, and made sure all needs were met, in a reasonable timeframe More

by ayupaldr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Lammle
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025

Was told things on the front end that required escalation after purchase. Salesman made promises that required manager escalation after purchase. I.e. wrong license plates and promised a 2nd key fob More

by bhelmrick
Recommend Dealer
Yes
Employees Worked With
Jacob
May 16, 2025

Poor communication . Took two weeks to get vechile back Lack of customer service. Making appointment statements that arent true More

by mjvaler.7
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Resch
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025

This dealer has some of the best techs in the business however I have had to bring my car 4 times and I don't care for the advisor Brent belzer More

by jalvarez23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy McGowan
May 14, 2025

After scheduling an appt two to three weeks out I dropped my car off for my 10:00 appointment. Check in was smooth, but it all went down hill from there. Evidentially you were having some staffing issues and More

by jobe.sellers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Resch
1.0
This rating includes all reviews, with more weight given to recent reviews.
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