Walser Chrysler Jeep Dodge RAM - Service Center
Hopkins, MN
716 Reviews of Walser Chrysler Jeep Dodge RAM - Service Center
For the life of me I cannot figure out why people bring their vehicles to a dealership. Nor do I understand all the glowing reviews. Maybe it’s just my bad luck. Literally every single time I have brought their vehicles to a dealership. Nor do I understand all the glowing reviews. Maybe it’s just my bad luck. Literally every single time I have brought my truck here there has been an issue with terrible communication. I made an appointment for a simple oil change at 1045am. The only reason I brought it to the dealer was to use a coupon. I was told it should be about an hour. At an hour and a half I went to check on the progress and how much longer. I was then informed that my vehicle had been blocked in for some cleaning and they could not access it. They had not even started work yet. The response from the service manager was an apology and they have no idea why that happened or why I wasn’t notified. Find a reputable mechanic to work on your vehicle and my advice would be to stay away. This is my Google review More
The first service I had a few weeks ago was a train wreck... or communication, late in returning the jeep, confusion on if they still had the jeep in their possession. This time the service was mu wreck... or communication, late in returning the jeep, confusion on if they still had the jeep in their possession. This time the service was much better, but still a few questions it seems they should have known... like was the repair part in stock... I would expect the answer to be yes since they scheduled the questions. More
I assumed my car was under warranty, so I brought it in for an electronic malfunction. The mechanic looked at it, understood that there was a problem couldn't fit it. Asked for more time to look into it fo for an electronic malfunction. The mechanic looked at it, understood that there was a problem couldn't fit it. Asked for more time to look into it for a price. I declined, nothing was fixed on my vehicle and I was charge for nothing. The problem still accures on my car, but I can't afford to have it looked at for you to do nothing. More