Walser Burnsville Mazda - Service Center

Great service Josh is great! Love working with him at Burnsville’s Walser Mazda! I have. Wen a long term Mazda customer and he treats myself and my fiancé who also Josh is great! Love working with him at Burnsville’s Walser Mazda! I have. Wen a long term Mazda customer and he treats myself and my fiancé who also a Mazda owner well! More

Concierge service experience It's the best place in town to get your car serviced. Attendants are top notch, nice waiting area with TV and free snacks. First class all the way wit It's the best place in town to get your car serviced. Attendants are top notch, nice waiting area with TV and free snacks. First class all the way with a washed car to boot. Love it. More

Good stuff Arrived for an oil change early Saturday morning, and to my surprise, ended up having to have a safety recall performed as well. I had scheduled my ap Arrived for an oil change early Saturday morning, and to my surprise, ended up having to have a safety recall performed as well. I had scheduled my appointment at 7am as I had a busy day ahead, and as the recall would take some time, was very pleased they set me up with a complimentary loaner, which was a nicely optioned CX5. I’ve had nothing but positive experiences with the service department at Walser Mazda in the 6.5 years I’ve been having my vehicle serviced there, which is why I continue to go back. I find their shop rates are not a hefty premium for most jobs compared to the top independent shops, and I greatly appreciate the extra attention with service bulletins and recalls, as mentioned above. My regular service writers, Joshua Z and Mike K, have always taken care of me. More

Thumbs Up! Prince was cheaper than he originally quoted, I was able to work on my laptop in a quite and clean environment....and they washed my car for free just Prince was cheaper than he originally quoted, I was able to work on my laptop in a quite and clean environment....and they washed my car for free just because it needed it, BOOM!!! More

Excellent service and personal attention. Joshua provided excellent and professional service. Kept me informed of the progress. Very friendly and accommodating to my requests. Customer lounge Joshua provided excellent and professional service. Kept me informed of the progress. Very friendly and accommodating to my requests. Customer lounge area was very nice and I could continue to work while I waited. More

Oil change I scheduled an appointment for an oil change and tire rotation. The service was done quickly despite the large volume of services being conducted on o I scheduled an appointment for an oil change and tire rotation. The service was done quickly despite the large volume of services being conducted on other vehicles. It was comprehensive and included checking for any recalls and asking Mazda recommendations for service. More

Oh my gosh....Josh was awesome! The kindness and details explaining to me what is being done and why and I feel great care was taken to figure out all of my concerns. Told me which The kindness and details explaining to me what is being done and why and I feel great care was taken to figure out all of my concerns. Told me which I should have read in the manual that the rear does not have heat and The ESL light is what was up in the air gave me confidence that I could reach out in the future if the same prob with ESL light came on again. Thanks so much and the rental we needed for one night you offered to us at no charge...so nice. My first visit and feel good bout you guys over there oh and the ladies who talked with me on the phone initially. Also he caught the fact that my battery was bad. More

You’re work, my cost. Brought my vehicle in for a whole pile of recalls. You’re staff was polite, courteous and professional. I added a serpentine belt to the work orde Brought my vehicle in for a whole pile of recalls. You’re staff was polite, courteous and professional. I added a serpentine belt to the work order and provided the belt for the tech. Quoted $75 for the install, no problem. I come to pickup my vehicle and pay my bill. I see there was a $18.20 up charge for shop materials. .......I provided the belt! All they had to do was install it! I paid a 24% increase for some mystery charge you paid up and applied to me, without quoting. Just silly. The loaner was nice. More

WALSER MAZDA Service Took my vehicle in for my 15000 mile service and I was there for less than an hour. They were quick and thorough! I had no issues. Took my vehicle in for my 15000 mile service and I was there for less than an hour. They were quick and thorough! I had no issues. More

Auto Repair Professional staff. I was greeted promptly. I was kept informed throughout the process. The waiting area was great! Coffee. Easy to work on my laptop. Professional staff. I was greeted promptly. I was kept informed throughout the process. The waiting area was great! Coffee. Easy to work on my laptop. Car wash was a nice touch in November. More