Walser Burnsville Mazda - Service Center

Better help The rep at the desk was great! Josh. Tech people not. I had a recall. They put gouges in my dash & left goop on my windshield. (Inside). Once i cal The rep at the desk was great! Josh. Tech people not. I had a recall. They put gouges in my dash & left goop on my windshield. (Inside). Once i called to pick it up. Windshield still had goop on it. Dash looked good. But my phone holder that goes on my vent was gone. My car look terrible! Very dirty. Lots of dust from whatever they did to fix the dash. Hand prints on outside of car from where they grabbed the door frame. It was washed the day i brought it in. Don't know how it got so dirty. Looked terrible. I know you're each was down there day i got the car. But you would think you would want a car to leave looking clean. More

Wheel Restoration I had peeling of the painted surfsce of my 2016 Mazda 6 wheels. The Mazda Corperate customer service portion decided they should and did cover the rep I had peeling of the painted surfsce of my 2016 Mazda 6 wheels. The Mazda Corperate customer service portion decided they should and did cover the repair of the wheels to near if not original condition. I am totally satisfied with the repairs completed 4 days after job completion. Only time will tell. Thank you Nick for your friendly service and help bringing my concerns to the appropriate level at Corperate. More

Great, fast service. I called and got a same day appointment to replace a headlight. Check in was quick and they were done 25 minutes sooner then they quoted. They also I called and got a same day appointment to replace a headlight. Check in was quick and they were done 25 minutes sooner then they quoted. They also checked for recalls on my car and checked levels of fluid free of charge. Definitely where I go to fix my Mazda! More

Great Fast Service I pulled in the bay and the service rep was friendly and nice and explained to me the part I needed for a recall was out of stock but they would call I pulled in the bay and the service rep was friendly and nice and explained to me the part I needed for a recall was out of stock but they would call me when it was in. I also had made an appointment for a oil change and I was in and out in about 45 minutes including getting my car wash. Nice waiting area with treats and coffee. More

Friendly staff, nice facility Got snow tires on a vehicle I did not purchase at this dealership. Was treated well, pricing was as expected, and service was timely. The only thing k Got snow tires on a vehicle I did not purchase at this dealership. Was treated well, pricing was as expected, and service was timely. The only thing keeping me from a five star review is that they didn’t run the car through the wash following the service which is custom practice at other dealerships. More

Needed a key fob Friendly timely service with good info. All personnel very accommodating. As I waited more associates spoke to me and I had a good chat with Johnatha Friendly timely service with good info. All personnel very accommodating. As I waited more associates spoke to me and I had a good chat with Johnathan. More

Lease Changed my leased 2016 to 2108 Alex was great I have sent a review already & u guys keep sending more please log this & move on Changed my leased 2016 to 2108 Alex was great I have sent a review already & u guys keep sending more please log this & move on More

Outstanding Customer Service. Outstanding customer service from all of the staff. They were very efficient and professional. I will definitely come back to seen them again for my n Outstanding customer service from all of the staff. They were very efficient and professional. I will definitely come back to seen them again for my next service appointment. More

Service of a 2009 Mazda 6 Experience was excellent with a knowledgeable customer rep courteous and the car was completed on time. Over all of our repair experiences have been e Experience was excellent with a knowledgeable customer rep courteous and the car was completed on time. Over all of our repair experiences have been excellent. More

Great as usual I have been going to Walser Mazda for over two years now. I bought my car there and bought the maintenance package for my vehicle. They are easy to wo I have been going to Walser Mazda for over two years now. I bought my car there and bought the maintenance package for my vehicle. They are easy to work with and listen to what I have to say. More