Walser Burnsville Mazda - Service Center

Feels like family It took 7 months for me to reach the first 5,000 miles in my CX-5. When I drove in for an oil change and tire rotation, Josh remembered my name. He a It took 7 months for me to reach the first 5,000 miles in my CX-5. When I drove in for an oil change and tire rotation, Josh remembered my name. He asked if I had any other concerns and helped me with those. He kept me updated on what step my car was at (technician was just finishing up, they are putting it through the car wash). I asked and Josh explained how they rotate the tires. He also explained what else they did (check all fluids, safety checks) and how the car looks (good tread on tires, fluids look good, etc). Overall, I had a great experience and I recommend Walser Mazda. More

Friendly, efficient service staff. I'm very happy with Burnsville Walser Mazda for purchasing my car and service. Location is easy to reach. Love the popcorn in the lounge. I'm very happy with Burnsville Walser Mazda for purchasing my car and service. Location is easy to reach. Love the popcorn in the lounge. More

Experienced, Friendly and Knowledgeable Had recall work done and was able to get an appointment quickly. Was grateful that Mazda provided me with a free loaner car. David and the staff wer Had recall work done and was able to get an appointment quickly. Was grateful that Mazda provided me with a free loaner car. David and the staff were very friendly and knowledgeable. Overall just a really good experience when working with Mazda whether be sales or service. More

Great experience at Walser Mazda Appreciate the experience at Walser Mazda. Service was great. My service contact was helpful and responsive throughout the process. Waiting area wa Appreciate the experience at Walser Mazda. Service was great. My service contact was helpful and responsive throughout the process. Waiting area was comfortable, clean and allowed for me to plug in and get some work done. More

The car looks great now Aldo the salesman was awesome . The end result is better than we expected, the finished product is great. Thank you Matt for taking good care of t Aldo the salesman was awesome . The end result is better than we expected, the finished product is great. Thank you Matt for taking good care of the car. More

oil chamge and tire rotation excellent service, completed in a timely manner, Your dealership looks excellent and more inviting than before. Thank you for the wonderful experie excellent service, completed in a timely manner, Your dealership looks excellent and more inviting than before. Thank you for the wonderful experience, I shall return. More

On time, courteous and trustworthy. I like these guys. They are prompt, honest and very courteous...and they are the professionals for my Mazda. They have the parts on hand so there is I like these guys. They are prompt, honest and very courteous...and they are the professionals for my Mazda. They have the parts on hand so there isn't any waiting for that kind of thing. I would highly recommend their service department. More

Service Good service! Personal approach to clients. People are so polite and nice in a good mood. I will recommend this cervice center to my friends. Good service! Personal approach to clients. People are so polite and nice in a good mood. I will recommend this cervice center to my friends. More

Found problem and fixed it. The CHECK ENGINE light on my Mazda 3 was lit so I made an appointment and brought the car in to Walser Mazda in Burnsville. They called me an hour lat The CHECK ENGINE light on my Mazda 3 was lit so I made an appointment and brought the car in to Walser Mazda in Burnsville. They called me an hour later and told me that they found the problem and a replacement part had been ordered. This was on a Saturday and the part would not arrive until Monday. They offered me a free loaner but we didn't really need one since you had another vehicle. The car was ready when promised. I have always had great service from this dealership and I might be buying a new Mazda from them in the near future. More

Excellent service very professional I dropped off our brand new Mazda vehicle for a service check and had a terrific experience from beginning to end we were greeted nicely and and they I dropped off our brand new Mazda vehicle for a service check and had a terrific experience from beginning to end we were greeted nicely and and they were very professional throughout the entire process. We worked with Josh at the service desk who was very professional and thorough. More