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Walser Burnsville Mazda - Service Center

Burnsville, MN

4.8
1,227 Reviews

1,227 Reviews of Walser Burnsville Mazda - Service Center

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July 24, 2018

Friendly, efficient service staff. I'm very happy with Burnsville Walser Mazda for purchasing my car and service. Location is easy to reach. Love the popcorn in the lounge. More

by KAROLEE07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Gunderson     
Jul 24, 2018 -

Walser Burnsville Mazda responded

We love to hear that. Thanks for the 5 star review, Karol!

July 24, 2018

Feels like family It took 7 months for me to reach the first 5,000 miles in my CX-5. When I drove in for an oil change and tire rotation, Josh remembered my name. He a More

by TRICIABURY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Zarras
Jul 24, 2018 -

Walser Burnsville Mazda responded

We are so glad Josh was such a great help to you in both purchasing and servicing your vehicle. Thanks for the 5 star review Tricia, and we can't wait to see you again!

July 20, 2018

Experienced, Friendly and Knowledgeable Had recall work done and was able to get an appointment quickly. Was grateful that Mazda provided me with a free loaner car. David and the staff wer More

by brenda.chabot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Nelson
Jul 20, 2018 -

Walser Burnsville Mazda responded

Thanks for the 5 star review!

July 19, 2018

oil chamge and tire rotation excellent service, completed in a timely manner, Your dealership looks excellent and more inviting than before. Thank you for the wonderful experie More

by edson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Kitagawa
Jul 20, 2018 -

Walser Burnsville Mazda responded

Thanks for rating us 5 stars!

July 19, 2018

The car looks great now Aldo the salesman was awesome . The end result is better than we expected, the finished product is great. Thank you Matt for taking good care of t More

by MOLLYLARIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt in service, Aldo Garibay    
Jul 20, 2018 -

Walser Burnsville Mazda responded

Molly - Thank you for reaching out to us about this situation. We sincerely apologize for any inconveniences you experienced regarding your visit with us. We appreciate you taking the time to speak with our New Car Manager, Matt Cardenas, during this situation as we work to correct this issue. Please reach out to Matt any time with any additional questions or concerns during this process. Thank you.

July 19, 2018

On time, courteous and trustworthy. I like these guys. They are prompt, honest and very courteous...and they are the professionals for my Mazda. They have the parts on hand so there is More

by robbedee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Kitagawa
Jul 20, 2018 -

Walser Burnsville Mazda responded

That's great to hear! Thanks for rating us 5 stars!

July 19, 2018

Great experience at Walser Mazda Appreciate the experience at Walser Mazda. Service was great. My service contact was helpful and responsive throughout the process. Waiting area wa More

by wess2112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Jorgenson
Jul 20, 2018 -

Walser Burnsville Mazda responded

That's great to hear! Thanks for rating us 5 stars!

July 18, 2018

Service Good service! Personal approach to clients. People are so polite and nice in a good mood. I will recommend this cervice center to my friends. More

by MARYIAVINOGRADOVA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bret Juedes, Iryna Rybchyn, Mike Kitagawa
Jul 20, 2018 -

Walser Burnsville Mazda responded

Thanks for the 5 star review!

July 18, 2018

Never been disappointed. Called Monday morning for an oil change. They got me right in. Always have had great customer service. They offered me a loner car if I needed one. Sp More

by ksadamson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Sutherland  , David Nelson
Jul 20, 2018 -

Walser Burnsville Mazda responded

Thanks for the 5 star review!

July 18, 2018

Great service great people Love working with everyone at Walser Mazda. Always helpful, curtious, on time and respectful. Thanks so much for all of your help over the years. More

by serenarebechini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Kitagawa
Jul 20, 2018 -

Walser Burnsville Mazda responded

Thanks for the 5 star review!

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