Walser Burnsville Mazda - Service Center

Great people, who provide great service with a smile. Great people, who provide great service with a smile, and always treat you like your the only customer in the building every time you come in. Great people, who provide great service with a smile, and always treat you like your the only customer in the building every time you come in. More

Oil change Super easy to get an appointment, actually arrived early and they got me right in. However, when I presented the coupon for 10$ off oil change and tir Super easy to get an appointment, actually arrived early and they got me right in. However, when I presented the coupon for 10$ off oil change and tire rotation, I asked could I still use it, even if I did not want a tire rotation? Ooooops, the reply was, Why dont you want the tire rotation? I had just had 2 rear tires put on the day before. Wrong answer I guess as his reply was Ma'am, you have an all wheel drive! You NEVER replace just two tires! You HAVE to replace all 4 at the same time, to which I replied, Well it was a rear tire that was making an aweful sound so I replaced both rear tires. This was true, but mostly I could not afford 4 new tires at once, but I wasn't going to share that with him and the 3 other customers who were hearing my "scolding" I wish I would have the dang coupon home and he probably would not have said a word. My new front tires are being put on tomorrow. Sometimes it's how you say it. Hope he had a better day. More

Oil change 10,000 miles The service wrench appeared on my dash, I knew it was time for my 10,000 mile oil change. Drove in on a Tuesday around 2pm. No appointment needed with The service wrench appeared on my dash, I knew it was time for my 10,000 mile oil change. Drove in on a Tuesday around 2pm. No appointment needed with these guys, they were friendly, helpful, fast and said my car would be ready in an hour. I ran a few errands and came back to a freshly washed Mazda 3, oil changed, tires rotated and a handy coupon for $10.00 off made the experience that much nicer!!! More

Ac repair Mike was helpful and very pleasant to work with. Keep me informed of progress at all times . Great place to work with and great amenities. Mike was helpful and very pleasant to work with. Keep me informed of progress at all times . Great place to work with and great amenities. More

Tire issue I had a light indicator come on while I was out of town, I stopped at another Mazda dealer and they said it was nothing to worry about. I got home and I had a light indicator come on while I was out of town, I stopped at another Mazda dealer and they said it was nothing to worry about. I got home and brought it to my dealer in Burnsville, they immediately checked the tire pressure and my back tire was way too low, they fixed it right there and then!! I am so disgusted with the other dealership, my tire could have blown with my kids in the car....this is why I trust my vehicle to Burnsville, they actually care! More

Awesome! Always friendly, professional, accomodating and I trust their advice. I like that they always try to accomodate me even when I don't have an appointme Always friendly, professional, accomodating and I trust their advice. I like that they always try to accomodate me even when I don't have an appointment set up, they can also take you to the mall. They are super nice and I appreciate it. More

Warranty Repairs and Maintenance Service Service staff was helpful and I was greeted promptly. All estimated pricing was discussed and service went just as planned. Mike was very helpful but Service staff was helpful and I was greeted promptly. All estimated pricing was discussed and service went just as planned. Mike was very helpful but seemed super busy. Not sure if it was a busy time of day or if more staff are needed. Joshua was also very helpful with my fiances car, great job communicating everything. I wasn't able to schedule an appointment online because the website would get stuck loading(Website issue). Ended up having to call in which worked fine but the wait time on the phone took a while. Would be nice to be able to schedule online. More

Outstanding David has always gone above and beyond to make sure our vehicle is maintained properly at a honest price!! Great work David!! And Thanks again as alwa David has always gone above and beyond to make sure our vehicle is maintained properly at a honest price!! Great work David!! And Thanks again as always!! More

Love Coming Down from Hugo I will go out of my way to travel to Walser Mazda in Burnsville. The service people are all so very friendly and make me feel very welcome. I feel tha I will go out of my way to travel to Walser Mazda in Burnsville. The service people are all so very friendly and make me feel very welcome. I feel that I can trust them and what they tell me about my car. The service area and waiting area are very clean and inviting which adds to the trust factor knowing they care enough to keep things looking nice. Not just another grungy garage. I am always very pleased with the work done and will always come back when service is needed. Just wish they were closer, but I see it as a mini trip across town. More

Easy! Easy service appt. We did not have a scheduled appt, but Nick got us in and out quickly. We did not have to wait long at all for an oil change or a ti Easy service appt. We did not have a scheduled appt, but Nick got us in and out quickly. We did not have to wait long at all for an oil change or a tire rotation. Thanks Nick! More