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Walser Burnsville Mazda - Service Center

Burnsville, MN

4.8
1,227 Reviews

1,227 Reviews of Walser Burnsville Mazda - Service Center

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August 23, 2018

Very good service. Because when I take my car in I feel like the people who work there really care about their jobs and a are trust worthy. More

by gordiehowe9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick, David Nelson, Joshua Zarras, Mike Kitagawa
Aug 27, 2018 -

Walser Burnsville Mazda responded

Thanks for sharing this feedback! We're glad to know that your experience with us was worthy of 5 stars. Please let us know if we can assist you in any other way!

August 21, 2018

CX-5 Service I was in for an oil change and tire rotation after a 5200 miles road trip. Service tech was friendly and explained what the service would be and the p More

by mdtmilliga75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Zarras
Aug 22, 2018 -

Walser Burnsville Mazda responded

That's great to hear! Thanks for rating us 5 stars!

August 20, 2018

CX-9 wheel bearing replacement Great job on finding the problem and fixing it in a timely way. Oil change was due further out but was completed to save time in the future. More

by DGJELF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Jorgenson, Mike Kitagawa
Aug 20, 2018 -

Walser Burnsville Mazda responded

That's great to hear! Thanks for reviewing us!

August 20, 2018

Flexible, generous, and accommodating! Everyone was super helpful. My experience was efficient. Employees were very kind. They were flexible and accommodating. Easier than expected. A grea More

by DREW.GAU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
Aug 20, 2018 -

Walser Burnsville Mazda responded

That's great to hear! Thanks for reviewing us!

August 20, 2018

Evaporator Tube Clogged My AC evaporator tube in our CX9 clogged. Drained it 3 times over 5 days myself using a wetvac from under the vehicle. It continued to clog. Read o More

by ERICKSEN0507
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Kitagawa
Aug 20, 2018 -

Walser Burnsville Mazda responded

Thank you for reaching out to us. We know how frustrating vehicle troubles can be. We take feedback like this seriously, and will most certainly keep our customers abreast of any future recall information. Please feel free to reach out to our Service Manager (Chad Jorgenson, 952-892-9808) any time with any additional questions or concerns. Thank you.

August 20, 2018

Oil change & tire pressure air refill Couldn’t have been better nor Joshua nicer! Always a good place and look forward to knowing my car in excellent, capable hands!👏👍good job! More

by EMAHNHASSAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Zarras
Aug 22, 2018 -

Walser Burnsville Mazda responded

That's great to hear! Thanks for rating us 5 stars!

August 20, 2018

Professional, knowledgeable and on-time Mike was professional in the way he interacted with me upon my arrival, new what needed to be done and the work was finished faster than the time esti More

by LAWSONDT2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Kitagawa
Aug 22, 2018 -

Walser Burnsville Mazda responded

That's great to hear! Thanks for rating us 5 stars!

August 20, 2018

Great people and very friendly. I've bought my last three Mazda's here. Excellent sales team and very friendly, knowledgeable service writers. Highly recommended! Keep up the excelle More

by ROBBGRANDT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Zarras
Aug 22, 2018 -

Walser Burnsville Mazda responded

That's great to hear! Thanks for rating us 5 stars!

August 19, 2018

Only place to service your car The staff is very professional and alway so nice. II wouldn’t go to any other place for any type of service to my car. Nick has always very helpful. More

by CFSEPROMOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Halverson
Aug 20, 2018 -

Walser Burnsville Mazda responded

That's great to hear! Thanks for reviewing us!

August 19, 2018

Outstanding I called late on Friday for. a Saturday am appointment for regular oil change and was able to be seen.Then when it was noted my brakes needed work, th More

by BET000MURPHY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Nelson
Aug 20, 2018 -

Walser Burnsville Mazda responded

Thanks for sharing this feedback! We're glad to know that your experience with us was worthy of 5 stars. Please let us know if we can assist you in any other way!

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