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Walser Burnsville Mazda - Service Center

Burnsville, MN

4.8
1,227 Reviews

1,227 Reviews of Walser Burnsville Mazda - Service Center

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August 31, 2018

Mazda recall Joshua was kind and friendly and my car had the recall work completed in the time frame that was given . Clean and comfortable place too. More

by LESLIE13
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joshua Zarras
Sep 10, 2018 -

Walser Burnsville Mazda responded

That's great to hear! Thanks for reviewing us!

August 30, 2018

Check my brakes. I was worried about my brakes and the expenses it would be but tech convinced me They are still good for another 20k. Very pleased with his suggestion More

by RULKU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Nelson
Sep 10, 2018 -

Walser Burnsville Mazda responded

That's great to hear! Thanks for reviewing us!

August 29, 2018

Service Appointment Best Service Center I have ever been to! They are timely, thorough and never pushy. I also like that they are not overbooked and the waiting room is v More

by LoveMyMazda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Jorgenson, Mike Kitagawa
Sep 10, 2018 -

Walser Burnsville Mazda responded

That's great to hear! Thanks for reviewing us!

August 29, 2018

wonderful service This was my first visit to the new facility and it was a GREAT experience. The service adviser (Mr. Halverson) was excellent and my MX5 was serviced a More

by joj1360
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Kitagawa
Sep 10, 2018 -

Walser Burnsville Mazda responded

That's great to hear! Thanks for reviewing us!

August 28, 2018

Oil change Friendly. Changed temp from Celsius to Fahrenheit. Fixed a side panel by gas pedal. Wash exterior. Honored free oil change. Great! On time. Nice wait More

by Marie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Jorgenson, David Nelson, Joshua Zarras, Mike Kitagawa
Sep 10, 2018 -

Walser Burnsville Mazda responded

That's great to hear! Thanks for reviewing us!

August 27, 2018

Excellent service and honest Be honest. Don't do unnecessary repairs. The diagnosis took not more than an hour. Waiting area is nice chique. I like their mobile payment option. More

by anisum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Zarras, Mike Kitagawa
Sep 10, 2018 -

Walser Burnsville Mazda responded

That's great to hear! Thanks for reviewing us!

August 27, 2018

Always awesome! After a recent issue with my 2014 Mazda CX-5 that has 150,000 miles the staff was amazingly responsive. They got into a courtesy car ASAP and had a te More

by serenarebechini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Zarras, Mike Kitagawa
Sep 10, 2018 -

Walser Burnsville Mazda responded

That's great to hear! Thanks for reviewing us!

August 24, 2018

Professional Been going their for years. Cut down tree on boulevard. It hides the mazda sign. Very polite and never a bad trip. Easy to joke with. More

by C glover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick, Chad Jorgenson, Mike Kitagawa
Aug 27, 2018 -

Walser Burnsville Mazda responded

Thanks for the 5 star review!

August 24, 2018

Above and Beyond I truly appreciate the time and patiences that David/team spent to try and mimick the situation I was dealing with instead of just sending me home wit More

by melcobb27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Nelson
Aug 27, 2018 -

Walser Burnsville Mazda responded

Thanks for sharing this feedback! We're glad to know that your experience with us was worthy of 5 stars. Please let us know if we can assist you in any other way!

August 23, 2018

Simple Tire Repair Again the service was stellar - from the service advisor checking me in through having the job done on time. I actually like coming to this service d More

by robbedee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Nelson
Aug 27, 2018 -

Walser Burnsville Mazda responded

Thanks for sharing this feedback! We're glad to know that your experience with us was worthy of 5 stars. Please let us know if we can assist you in any other way!

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