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Walser Burnsville Mazda - Service Center

Burnsville, MN

4.8
1,228 Reviews

1,228 Reviews of Walser Burnsville Mazda - Service Center

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October 11, 2018

Car repair I went in to have a head lamp replaced. Simple. It took 1-1/2 hours. They then proceed to tell me ALL the things wrong with my car and did I want to More

by susanr1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chad Jorgenson, David Nelson, Joshua Zarras, Mike Kitagawa
Oct 12, 2018 -

Walser Burnsville Mazda responded

We're very sorry to know that your experience with us was not what you were expecting. We aim to keep every customer informed on approximate wait times with open and honest communication. We apologize if the appointment time was not made clear to you. Additionally, we stand by the quality of our work, which includes a thorough report on the health and maintenance of your vehicle as well as any manufacture recommendations. That's the standard of service we provide for every one of our customers. Thank you.

October 11, 2018

Excellent service. I have taken my Mazda to Walser Mazda at Burnsville for service for about 10 years. I have never been disappointed. They provide an excellent, profess More

by SONIADEVERA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Nelson
Oct 12, 2018 -

Walser Burnsville Mazda responded

Thanks for reviewing us!

October 11, 2018

Super friendly The service staff at Walser Mazda is outstanding. Super friendly and they take the time to explain everything to you in detail. Everything was complet More

by CHALGS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Nelson
Oct 12, 2018 -

Walser Burnsville Mazda responded

Thanks for reviewing us!

October 11, 2018

Exceptional service I have always enjoyed bringing my car for service at Walser Mazda. They are quick to get my car back on the road and make sure it is safe to drive. I More

by ASHLEY_BABB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Jorgenson, Joshua Zarras
Oct 12, 2018 -

Walser Burnsville Mazda responded

Thanks for reviewing us!

October 11, 2018

Best service ever! I'm driving my 4th Mazda and have gone to Walser Mazda for over ten years. I now live 20 miles away and still use Walser for my service needs. Nick Ha More

by LPAULY377
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Halvorsen
Oct 12, 2018 -

Walser Burnsville Mazda responded

Thanks for reviewing us!

October 11, 2018

Overall great dealership & service center Bought a 18 CX9 here. Previously had a 15 Mazda6 that I purchased here as well. The only service I’ve ever had on either of these vehicles has been More

by Petezah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Kitagawa
Oct 12, 2018 -

Walser Burnsville Mazda responded

Thanks for reviewing us!

October 09, 2018

Always the best service! I have never had a bad experience at the service center. The gentlemen that work there are wonderful. They always explain everything that’s going on w More

by SLITTRELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Jorgenson, David Nelson, Joshua Zarras, Mike Kitagawa
Oct 12, 2018 -

Walser Burnsville Mazda responded

Thanks for reviewing us!

October 09, 2018

Service worth the drive Service team shows real concern about your vehicle and if you have any concerns. After completion of service full explanation given of what was done a More

by DALEKUJATH
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry not sure of service person but they were very polite, provided info on what was done .
Oct 12, 2018 -

Walser Burnsville Mazda responded

Thanks for reviewing us!

October 09, 2018

Fantastic Sevice Department I’ve kept this auto for 10 years due to the fantastic service at Walser Mazda. I’ve waited for the past 5 yeats hoping Mazda will update jump back in More

by SOXLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Halvorsen
Oct 12, 2018 -

Walser Burnsville Mazda responded

We appreciate your continued business through the years. We're sorry to hear that Mazda's line-up isn't suiting your needs any more. We'd be more than happy to make a recommendation on sales staff at Walser Toyota. Please feel free to reach out to our General Manager there (Greg Davis, 612-282-6161) any time with any questions or concerns. Thank you!

October 09, 2018

AWESOME service 100% AWESOME AS ALWAYS. Love my dealership. Omg, I forgot the guy's name that helped me. 😖 he was super though and has helped me before. The serv More

by PJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Jorgenson, David Nelson, Joshua Zarras, Mike Kitagawa
Oct 12, 2018 -

Walser Burnsville Mazda responded

Thanks for reviewing us!

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