Walser Buick GMC Roseville - Service Center

Service was done as promised. The waiting area was great, including the popcorn. AND the car wash was greatly appreciated. The waiting area was great, including the popcorn. AND the car wash was greatly appreciated. More

They didn’t listen to the problem of my car at all, just gave it a “physical” of sorts and found things that weren’t broken, but were slightly worn and could be replaced. Car still dysfunctional when I pick gave it a “physical” of sorts and found things that weren’t broken, but were slightly worn and could be replaced. Car still dysfunctional when I picked it up. More

I will never buy another vehicle, or purchase any other service from a walser dealership! service from a walser dealership! More

I was there for 2 hours before I was told how the car was going. I had been texted an hour in for the video of the car so I texted Tyler back to see if it was done. No response. Kept texting every 15 minutes going. I had been texted an hour in for the video of the car so I texted Tyler back to see if it was done. No response. Kept texting every 15 minutes or so. Fortunately Kirk cane over to say hi to me and I told him my frustration, he went and talked to Tyler I’m assuming and I had a response within a few minutes of talking to Kirk. Just was a bad experience up until Kirk came and said hi More

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I was very impressed with the service that the dealership provided. They worked me into their schedule and performed the repair quickly. Everyone was very helpful and Matt was great and kept me informed duri provided. They worked me into their schedule and performed the repair quickly. Everyone was very helpful and Matt was great and kept me informed during the repairs. More

VERY PROFESSIONAL AND VERY PROMPT WORK AND PRICE WAS VERY GOOD I HAVE BROUGHT ALL MY BUICKS THERE FOR MANY MANY YEARS AS THEN I KNOW THE WORK WAS DONE PERFECTLY VERY GOOD I HAVE BROUGHT ALL MY BUICKS THERE FOR MANY MANY YEARS AS THEN I KNOW THE WORK WAS DONE PERFECTLY More

Assessed car for issues with control arms - covered by warranty - stated no issues when there were issues and they were replaced under warranty by another service dept - did not feel like they had my best warranty - stated no issues when there were issues and they were replaced under warranty by another service dept - did not feel like they had my best interests at heart - also had an unrelated low battery issue that they would only assess for a $100 fee - told them to skip it - More

Nick did a great job working with me and showing me the car. From the start to the finish it was a great and easy transition from my Ford to a new GMC. Nick stayed in constant contact throughout the entir car. From the start to the finish it was a great and easy transition from my Ford to a new GMC. Nick stayed in constant contact throughout the entire process. More

We've had great service by friendly service staff. From the service manger to the the rest of the service staff, we're always treated very well. From the service manger to the the rest of the service staff, we're always treated very well. More