Walser Buick GMC Roseville - Service Center
Roseville, MN
473 Reviews of Walser Buick GMC Roseville - Service Center
3 plus weeks you kept my car to replace sensor. problem fried my battery. but yet i had to buy the battery vs warranty.representative refused to talk via a phone an despite several message to call problem fried my battery. but yet i had to buy the battery vs warranty.representative refused to talk via a phone an despite several message to call never did. Just text is all I could get. also bought this vehicle from. you and second toe into fix in first 6 mon. terrible More
The last time I was in for service I had 3 things done. An oil change/tire rotation, a computer recall and a fuel induction cleaning. The recall was covered under warranty, I have a oil change package I pu An oil change/tire rotation, a computer recall and a fuel induction cleaning. The recall was covered under warranty, I have a oil change package I purchased from when I bought the truck so the only thing I was paying for was the induction cleaning yet they were trying to charge me on all 3 things. They fixed the bill when I told them but it’s annoying that I had to tell them. Now there is a discrepancy on the oil change package too that they say I have to take up with my salesman which is an inconvenience as well. More
Everything went great and I will be back! Thanks for great service and making my first oil change memorable. Thanks for great service and making my first oil change memorable. More
Service was fast, informed of all stages of the repair process. Facility was clean and staff was friendly. process. Facility was clean and staff was friendly. More
I bought Mr Acadia through Roseville gmc, the facility is clean and the service is excellent clean and the service is excellent More
Outstanding service by the team that fixed my truck. Matt Lenard was fantastic to work with. Had my truck ready in one day. Will absolutely be back for anything my truck needs in the future. Matt Lenard was fantastic to work with. Had my truck ready in one day. Will absolutely be back for anything my truck needs in the future. More
I always give 5's. This time i didnt feel really welcome walking in. It was just a basic oil change so not much to it. Every other time I'm given a car wash. I wasnt This time i didnt feel really welcome walking in. It was just a basic oil change so not much to it. Every other time I'm given a car wash. I wasnt offered one this time. I wasn't sent the video reviewing my truck. It just seemed different than the normal service I'm used to. More
They do mostly a good job but I have had some issues. Last year I had a nail in my tire and was not told until I found it on the inspection video the next day. This service I noticed a light under the Last year I had a nail in my tire and was not told until I found it on the inspection video the next day. This service I noticed a light under the dash and went back to the shop and asked. It was an inspection unit that was plugged in and not removed. The service members joked about it and basically did not thank me for returning it. The service was done well but!!! More
My first service appointment went very well. It took a little longer than I expected but was very happy with the experience. It took a little longer than I expected but was very happy with the experience. More
Matt Leonard is my usual contact when I have a problem with either of the two vehicles I have purchased from Walser Buick GMC. Once I come in for my appointment..... PROBLEM SOLVED! The best choice o with either of the two vehicles I have purchased from Walser Buick GMC. Once I come in for my appointment..... PROBLEM SOLVED! The best choice of buying extended warranty,suggested by Salespeople at Walser, has definitely been most beneficial on my 2015 GMC Acadia and also my 2018 Buick Enclave. Thank You WALSER More