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Walser Buick GMC Roseville - Service Center

Roseville, MN

4.2
496 Reviews

496 Reviews of Walser Buick GMC Roseville - Service Center

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March 30, 2025

Went in to have wheel locks put on. Everything went smoothly in and out Thanks More

by tulips2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Tuschen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Lammle
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2025

The service was good, but I don’t know why my wheels are shaking after the tire rotation when I speed up. More

by lencholemi
Recommend Dealer
Yes
Employees Worked With
Steve Tuschen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Lammle
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2025

Very good to talk to Good experience and on time Nice and good work Real professional More

by david36mn
Recommend Dealer
Yes
Employees Worked With
Josh
March 27, 2025

The service was great. I want Buick to make cars again. I love my Verano!!! More

by mary95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Tuschen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Lammle
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2025

A quote for over $800 for valve cover gaskets. And 2200 or so to do timing chain gasket. Internet says 5 hr job. That's a bit high. +$4000 estiyon truck I bought from you 3000 miles prior. More

by ptojoneser
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Randy Lammle
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2025

Everyone seemed helpful, however I have to give 1 star since my keys were lost upon my vehicle’s arrival. I am not sure how they got lost between the tow truck driver and your dealership, but it’s unaccep More

by Emma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unsure
March 23, 2025

Service department did a good job finding the power steering leak and other necessary issues. More

by Smarty1533
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Lammle
3.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2025

Easy to schedule appointments. Kept updated on progress .Great customer service.Reminders for service in timely manner. More

by SGILRN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Tuschen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Lammle
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2025

Congratulations on charging a shop supplies fee. YOU LOST A CUSTOMER OVER THIS FEE.15 words? just as stupid as you shop supplies fee. More

by Shop supplies junk fees
Recommend Dealer
No
Employees Worked With
Steve Tuschen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Lammle
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2025

Called with a problem. Dropped it off and it was done right away 4 hours later. More

by wendyandersonsteiner
Recommend Dealer
Yes
Employees Worked With
The service department
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