Walser Buick GMC Roseville - Service Center

Very courteous, informative, and professional. I would highly recommend this dealership to anyone needing services for their vehicles. I would highly recommend this dealership to anyone needing services for their vehicles. More

He explained options and features. He listened to our needs and preferences. Professional and friendly. He listened to our needs and preferences. Professional and friendly. More

အခုနောက်ပိုင်း ဝန်ဆောင်မှုပေးတဲ့ တာဝန်ခံ အလုပ်သမား နည်းပါးတဲ့ အကြောင်းကြောင့်လားတော့ မသိပါ။ ကားကြည့်ရှု စစ်ဆေးခြင်းအပေါ် အားနည်းတယ် ဥပမာ-ရေဆေးပေးခြင်း မလုပ်လိုက်ဘူး၊ မေးမြန်း စာဖတ်ခြင်း အချိန်မရှိ၍လား နည်းပါးတဲ့ အကြောင်းကြောင့်လားတော့ မသိပါ။ ကားကြည့်ရှု စစ်ဆေးခြင်းအပေါ် အားနည်းတယ် ဥပမာ-ရေဆေးပေးခြင်း မလုပ်လိုက်ဘူး၊ မေးမြန်း စာဖတ်ခြင်း အချိန်မရှိ၍လားမသိပါ ထင်ရာ ဈေးများတောင်းခြင်း၊ ဖုံးပေါ်ပြောထားသည့် ဈေးနူန်းနှင့် ကား စစ်ဆေးရန်ရောက်ချိန်တွင် တောင်းခံမှု ဈေးနူန်း ကွဲလွဲခြင်း၊ မကြာမှီတွင် မှားယွင်းကြောင်း ပြန်လည်ပြောဆို ပါသည်။ တိုးတက်ရန်လိုအပ်နေပါသေးသည်။ အလုပ်သမား ထပ်မန်ဖြေခြင်းဖြင့် အလုပ်သမားများ စိတ်ဖီစီးမှုသက်သာပြီး ပျော်ရွှင်တက်ကြွစွာ လုပဆောင်ခြင်းဖြင့် ဂုဏ်သိက္ခာ အမည်ကောင်းများဖြင့် စီးပွား အောင်မြင်နိုင်သည်ဟု အကြံပြုချင်ပါသည်။ "Recently, it seems there's been a noticeable decline in the service quality, possibly due to a shortage of service personnel. This is reflected in areas such as: * Inadequate Vehicle Inspection: Services like car washing are sometimes overlooked. * Pricing Discrepancies: There appear to be inconsistencies between quoted prices and the final charges, possibly due to staff not having enough time to read inquiries carefully. There have been instances of incorrect pricing, which are later corrected. * Lack of Attention to Customer Inquiries: It seems staff members may not have sufficient time to thoroughly address customer questions. I believe there's room for improvement. I suggest that increasing staffing levels could alleviate employee stress and allow them to perform their duties more effectively and with greater enthusiasm. This, in turn, would enhance the company's reputation and contribute to its overall success." Here are some key points that were considered in the translation: * Professional Tone: The language used is polite and constructive, focusing on providing helpful feedback rather than simply complaining. * Clarity and Specificity: The issues are clearly outlined with specific examples, such as the car wash and pricing discrepancies. * Constructive Suggestions: The feedback includes a practical solution, which is to increase staffing levels. * Emphasis on Positive Outcomes: The translation highlights the potential benefits of implementing the suggestions, such as improved reputation and business success. I hope this helps. More

Walser sold me a new vehicle with a defect. After bringing it in twice, acknowleging the issue, they choose to do nothing, and even recommend to my wife to buy an extended warranty. I recommend After bringing it in twice, acknowleging the issue, they choose to do nothing, and even recommend to my wife to buy an extended warranty. I recommend to people I know to go elsewhere. Even a little disappointed with GM. More

Very keen kind and professional service team. Treated me incredibly well. Very comfortable waiting area Treated me incredibly well. Very comfortable waiting area More

Brought our Terrain in because we were having oil consumption issues. The issue should be covered under our vehicle's extended warranty, but they made us feel like there was a good chance the $5000+ consumption issues. The issue should be covered under our vehicle's extended warranty, but they made us feel like there was a good chance the $5000+ cost of repair would fall on us if they found any evidence that it was driven with low oil. It's burning through about 1.5 quarts every 1k miles - I'm sure it's been a touch low on oil while driving and there is likely carbon build up. Very disappointed that we invested in a GMC - we won't make that mistake again. More

The service was prompt, fast and friendly. My vehicle was well taken care off during the service. My vehicle was well taken care off during the service. More

Great work performed on my vehicle and excellent communication!! Thanks again!! The staff does an amazing job. communication!! Thanks again!! The staff does an amazing job. More

Told them exactly what the issue was (front right caliper) they told me there’s no issue so I pick my vehicle up and I’m not even 15 miles away when it starts shaking again because of the RIGHT FRONT caliper) they told me there’s no issue so I pick my vehicle up and I’m not even 15 miles away when it starts shaking again because of the RIGHT FRONT CALIPER!!! When I called and informed them they said we’ll just bring it back and try again More

It was ok. The gentleman that helped was polite and nice. I have no complaints. The gentleman that helped was polite and nice. I have no complaints. More