Walser Buick GMC Roseville - Service Center

Having me pay for work that was not the issue. Over $2,000.00 and this is still current. Staff have attitudes as if my car still not running smoothly after I took it to them for rims. Told me it w Over $2,000.00 and this is still current. Staff have attitudes as if my car still not running smoothly after I took it to them for rims. Told me it was the brakes and rotors and had me replace them to it still be a current issue. My breaks are squeaking after the replacement. Kept my car for entire day regarding both issues and still didn't find which break was squeaking. I paid all that money for brakes and rotors to be replaced for my breaks today to be squeaky but they supposedly supposed to come with a warranty. I have been the issue with the dealership and my car since November and that act as if I don't have a valid point regarding my car. Then they have me drop my car off no rental then keep my car all day. Staff don't call tell my vehicle is ready. I call at 5:50 PM and they close at 6:00 PM. Very inconsiderate and a big inconvenience consistently dropping my car off no to be fixed. More

Made appt in advance for an oil change, tire sensor maintenance and see why brakes still squeak since the last break pad replacement they did. I was charged $60 and they did nothing. Never going back t maintenance and see why brakes still squeak since the last break pad replacement they did. I was charged $60 and they did nothing. Never going back there again!!! More

Everything went well they just said let us know when your ready and then when I was ready I brought the car in and the service got done ready and then when I was ready I brought the car in and the service got done More

It's great They're good people and great Jip More respect and they answer all my questions and they answer all my questions More

Kept informed and took care of work in a good manner. Like the video by mechinac Like the video by mechinac More

Exceptional service at Walser GMC; prompt, efficient, friendly staff, and the added convenience of arranging an Uber to get me to work during the service. Impressive attention to customer satisfaction. friendly staff, and the added convenience of arranging an Uber to get me to work during the service. Impressive attention to customer satisfaction. More

Great customer service Understanding ; and reliable first time fix Car wash appreciated ; great teamwork time fix Car wash appreciated ; great teamwork More

Trisha was very knowledgeable. She did a great job listening to my wants in a new vehicle and walked me through options on rebates and actual models on location. She did a great job listening to my wants in a new vehicle and walked me through options on rebates and actual models on location. More

Unreal expensive. It would be so nice to get all the work done in one place. But when I can go to a local place that does amazing work and has fantastic customer servi It would be so nice to get all the work done in one place. But when I can go to a local place that does amazing work and has fantastic customer service, I have to take it elsewhere. More

Thank you nice service very good comunication and explain to the customer one again thank you. to the customer one again thank you. More