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Walser Buick GMC Roseville - Service Center

Roseville, MN

4.4
363 Reviews

363 Reviews of Walser Buick GMC Roseville - Service Center

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August 22, 2024

Mechanics are great here. Very impressed with their video that shows the area of inspection and work completed. More

by TPMCCLUNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Tuschen
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2024

Service department was very honest told me about the brakes. Nothing they could do about them got my car in and out very quickly. More

by KRISMADEDUP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Tuschen
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2024

My 2024 GMC camera isn't working properly. I scheduled an appointment to do mate installation but I waited for one hour. When I asked, the front desk staff was offended. I then went to the s More

by VANGXIONGUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Tuschen
2.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2024

Prompt check in and recall done in less time than the 1 1/2 hrs. estimated. More

by wlboike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Tuschen
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2024

Scam 200$ diagnostic couldn’t tell me what was wrong with the vehicle. Customer service was horrible, basically a 200$ car wash ! More

by VINJE09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Tuschen
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2024

My vehicle repairs were completed on a timely basis. Dealership staff are Customer friendly and met my expectations. More

by GPIZINGER
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Tuschen
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2024

The service at Walser Roseville Buick GMC is very good. When they complete a repair it is tested and operates as it should More

by tedkark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The Mechanics
August 21, 2024

We picked up car and they never put on the front plates. Have called and left messages with sales associate and service department and neither one has ever returned our calls. More

by LKRODDY5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Tuschen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Walser Buick GMC Roseville responded

I am sorry we have not resolved this for you, please give me a call directly and I will get this resolved for you. my number is 6514133712. Steve Tuschen General Manager

August 20, 2024

Fantastic service and honesty. Everyone was very knowledgeable and took care of my service needs. More

by CARDINALS599
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Tuschen
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2024

The last few times I've been to this dealership I feel as though I'm being taken advantage of. I don't feel that the technicians are being honest about the work they are doing. I also feel as though I being More

by FAITHTERRY1678
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Tuschen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Walser Buick GMC Roseville responded

I am sorry we made you feel this way, I would be happy to review your repair orders and go through any issues so you feel comfortable with the repairs. Please do not hesitate to contact me 6514133712. Thanks Steve Tuschen General Manager

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