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Walser Buick GMC Bloomington - Service Center

Bloomington, MN

4.2
261 Reviews

261 Reviews of Walser Buick GMC Bloomington - Service Center

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June 23, 2020

Walser Buick GMC BloomingtonKnowledge Walser Buick GMC Bloomington Knowledge Result Photo Photo Photo Photo Photo Photo Photo Photo Photo Photo Photo Photo Photo Photo More

by KYLE
Recommend Dealer
No
Employees Worked With
Kevin Black
Aug 05, 2020 -

Walser Buick GMC Bloomington responded

We are sorry to hear your experience with us was not worthy of 5 stars. We would love to hear more about this situation and learn how we can improve!

June 12, 2020

We live in MN and purchased our 2015 GMC Acadia with 32xxx miles at the end of Nov. We were told it went through a thorough inspection and everything was "like new". After winter come May, we go to use More

by KYLE
Recommend Dealer
No
Employees Worked With
Kevin Black, Zach Schultz
Aug 05, 2020 -

Walser Buick GMC Bloomington responded

We appreciate the feedback on your recent experience and would like to apologize for any miscommunication that occurred. Customer care is very important to us, and we would like to speak with you directly. Please contact our General Manager (Kevin Black, 952-345-9097) at your convenience. We look forward to speaking with you soon.

November 05, 2019

took advantage of our elderly aunt our 89 yr old aunt brought 2011 Buick Lacrosse to Walser for an oil change. She left 8 hours later, (she sat there the whole time), she left after pa More

by steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kevin Black
February 05, 2016

Expect Poor Service and an Extremely Pricey Repair Bill I was very disappointed with the lack of service I received at Walser. I purchased a 2013 Chevy Cruze LT through Walser and have owned it for under 3 More

by TI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Manager
Mar 22, 2016 -

Walser Buick GMC Bloomington responded

We're very sorry to hear about your experience. We understand that vehicle issues can be frustrating, and we admittedly should have done a better job of communicating with you the updates to our progress.

April 14, 2014

Excellent service department I've had my Buick Enclave serviced here for 6 years. The entire staff at Walser is always very friendly and helpful.The work has always been done in a More

by leeurness
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
lee urness
December 19, 2013

We've always had a great experience with Mitch Green and his staff at Walser Gmc. Service department is friendly and gets work done in a timely manner. We would purchase another vehicle from them in th More

by Rberrell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service manager
August 27, 2013

We have purchased Buicks from Walser for, approximately, the last 40 + years. As a result, we have had repairs of all kinds done. Never have we had a bad experience! From the front office (Mitch Greene) More

by sadahfeb28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Runde and Mitch Greene
May 24, 2013

Walser GMC is heads above the competition. Service specialist Dave Runde always gives 110% for his customers. You are always well informed about the work being done, prices are always great! GM Certi More

by Dhr2pi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Runde
February 27, 2013

My wife and I have purchased three used vehicles from this dealership over the past several years. A Trailblazer, Mercury Marque and a Grand Caravan. It started with the Trailblazer which we had a 4 ye More

by astudaker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Fredin
November 22, 2010

After another dealership had refused to find the electical problem with my Terraza, Rick Mercier patiently heard all my history and problem symptoms. It took the techs two visits to find the sparad More

by jsymington
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Mercier
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